Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Dong

BURWOOD,NSW

Summary

Experienced university tutor at the University of Sydney who is looking forward to becoming an educator with steady interpersonal skill and passion in Lululemon. As a tutor, I am recognized for exceptional communication and adaptability skills. Awarded the FFT Student Feedback Award for engaging dynamic classes and strong relationship-building skills. Bilingual in English and Mandarin, with persistent patience and a keen attention to detail, ensuring students' success and satisfaction.

Overview

11
11
years of professional experience

Work History

University Tutor

The University of Sydney
02.2021 - Current
  • Teach business and statistics with professional communication skills, making complicated knowledge extremely easy to digest.
  • Deliver content with highly praised people skills and a charming personality, which make all my classes engaging and dynamic.
  • Excellent on-the-spot adaptability skill which guarantee smooth tutorials facing variety of students' questions and requests.
  • Spot students' struggles with extreme attention to details.
  • Provide ongoing assist for students with passion and patience.
  • FFT Student Feedback Award winner.

Customer Relations Representative

Bank of China
06.2014 - 07.2014
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Reduced response time by implementing efficient processes for handling customer requests and concerns.
  • Handled high-pressure situations calmly, ensuring positive outcomes for both the client and the business.

Education

Master of Management - Business Management

The University of Sydney
Camperdown, NSW
11-2019

Bachelor of Business - Business

University of Technology, Sydney
Sydney, NSW
08-2018

Skills

  • Over five years of gym experience
  • Consistent patience in challenging situations
  • Skilled in building relationships
  • Strong on-the-spot adaptability
  • Exceptional attention to detail
  • Recognized fashion aesthetic
  • Advanced Excel skill

Languages

English
Native or Bilingual
Chinese
Native or Bilingual

Timeline

University Tutor

The University of Sydney
02.2021 - Current

Customer Relations Representative

Bank of China
06.2014 - 07.2014

Master of Management - Business Management

The University of Sydney

Bachelor of Business - Business

University of Technology, Sydney
Isabella Dong