Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isabella Eastcroft

Isabella Eastcroft

Perth

Summary

My name is Isabella Eastcroft , I come from central Africa. I went to school at Martin House Trust

School in chisamba, Zambia and finished my schooling there.At Martin house I achieved good O

level results but not just academics, I had achieved on the sporting side as well. I had achieved

U19 swimmer champion as well as U19 champion in cross country. I also qualified as a certified

barista at Martin house. I worked on some weekends at a cafe at sports functions for the school.

I gained work experience in administration at a compony called Starke ayres. I have also worked

at a camp called Mapunga bush camp in the Kafue national park while learning people skills.I

find myself to be very ambitious and to make sure I present myself well, as well as the people I

am presenting for. I'm open minded, and very sociable. My goal is to make sure I do well in my

studies and to become a business owner in the beauty field.

Beauty has been my passion for a long time so I am determined to do well in my schooling this year.

I am currently looking for a part time job, I would love to work around people and be sociable.

Dynamic customer service professional with a proven track record at Mr. Butler, recognized for exceptional communication and problem-solving skills. Successfully enhanced customer engagement through social media and streamlined administration processes at Mark Stokes, showcasing expertise in efficient workflow management and a commitment to exceeding performance expectations.

Overview

1
1
year of professional experience

Work History

Customer Service

Mr Butler
04.2025 - 08.2025
  • Directed cleaning, restocking, and customer service activities.
  • Enhanced customer service through social media, addressing queries and concerns.
  • Exceeded performance expectations, receiving recognition for outstanding customer service skills.
  • Used excellent customer service skills in addressing passengers' needs.
  • Displayed very good communication and customer service skills.
  • Resolved guest issues with professionalism, demonstrating excellent customer service skills.

Administration

Mark Stokes
08.2024 - 11.2024
  • Streamlined workflow processes, resulting in more efficient treatment administration for patients.
  • Oversaw program planning and administration for [Area of expertise].
  • Led a cohesive administration, fostering collaboration among different departments towards common goals.
  • Streamlined network administration tasks by implementing efficient system management protocols.

Education

Martin House Trust School
Chisamba Zambia

Beauty Therapy

TAFE North Metropolitan
Perth, WA
12-2025

Skills

  • Providing customer service
  • Customer service monitoring
  • Fast food customer service
  • Customer service and communication skills
  • Qualified Barista
  • Two years experience in Barista

Timeline

Customer Service

Mr Butler
04.2025 - 08.2025

Administration

Mark Stokes
08.2024 - 11.2024

Martin House Trust School

Beauty Therapy

TAFE North Metropolitan
Isabella Eastcroft