Isabella Fradd
Castle Hill,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Active Stylist
Lorna Jane, Rouse Hill
02.2022 - Current
- Provided optimal assistance to the general manager and handled a variety of tasks
- Assisted with training of new employees to do their best and increase store productivity
- Successfully handled visual merchandising, and worked to promote company vision
- Served customers leaving them satisfied with purchase experience, while also assisting in creating high customer retention
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
PR and Communication Intern
LUXit Mobile Beauty Concierge, Millers Point
06.2023 - 07.2023
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Helped with photo and video production and performed visual and sound editing tasks.
Customer Service Assistant
KFC
09.2018 - 02.2022
- Worked closely with team leaders to ensure efficiency in serving customers and food preparation
- Worked in high phase and timed environment to ensure customers receive food in optimal time
- Maintained clean and organized work environment to maintain customer safety.
- Utilized problem-solving skills to address customer queries and complaints.
Academic Tutor
01.2017 - 01.2022
- Worked closely with students to help maximize their academic potential while building relationships with a variety of students -learnt to teach and communicate with a wide range of individuals
Education
Bachelor of Business - Business Law, Marketing
University of Technology Sydney
2025
Higher School Certificate -
Loreto Normanhurst
Normanhurst, NSW2021
Skills
- Dispute Mediation
- Customer Needs Assessment
- Persuasive Selling
- Team Cooperation
- Conflict Resolution
- Excellent Written and Verbal Communication
- Answering Customer Questions
- Productivity Maximization
Timeline
PR and Communication Intern
LUXit Mobile Beauty Concierge, Millers Point
06.2023 - 07.2023
Active Stylist
Lorna Jane, Rouse Hill
02.2022 - Current
Customer Service Assistant
KFC
09.2018 - 02.2022
Academic Tutor
01.2017 - 01.2022
Bachelor of Business - Business Law, Marketing
University of Technology Sydney
Higher School Certificate -
Loreto Normanhurst
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