Isabella Gornall
Aberglasslyn,NSW
Summary
Experienced Senior Barber skilled in client consultation, employee training, and safety compliance. Adept at enhancing service quality through innovative grooming techniques while ensuring a clean and organized workspace with expertise in problem-solving and time management leading to increased repeat business.
Overview
5
5
years of professional experience
Work History
Senior Barber
Hunter Barbers
Rutherford , NSW
12.2021 - 12.2025
- Provided expert grooming services, including haircuts and beard trims.
- Maintained cleanliness and organization of workstations and tools daily.
- Consulted with clients to determine desired styles and hair care needs.
- Implemented new grooming techniques to improve service quality and efficiency.
- Developed long-term relationships with customers, increasing repeat business.
- Kept up-to-date with latest trends in hairstyles and fashion industry.
- Trained new barbers in proper cutting techniques and customer service skills.
- Ensured compliance with safety standards while providing barbering services.
- Developed a loyal customer base through excellent service delivery.
- Projected inventory needs and maintained levels within ideal parameters.
- Mentored junior barbers in techniques and customer service best practices.
- Responded to customer inquiries by phone, email, and in person.
Front of house all rounder
Gricers
Cessnock
08.2020 - 11.2021
- Managed cash register transactions accurately during busy shifts.
- Trained new baristas on beverage preparation and customer service skills.
- Prepared and served coffee beverages following standard recipes and techniques.
- Restocked supplies and monitored inventory levels for freshness.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Monitored food quality to ensure consistency and adherence to health standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Certificate 3 - Barbering
TAFE NSW
NSW08-2024
Certificate 2 - Hospitality
TAFE NSW
NSW09-2019
Skills
- Client consultation
- Safety compliance
- Inventory management
- Customer relationship management
- Employee training
- Conflict resolution
- Problem solving
- Time management
Timeline
Senior Barber
Hunter Barbers
12.2021 - 12.2025
Front of house all rounder
Gricers
08.2020 - 11.2021
Certificate 3 - Barbering
TAFE NSW
Certificate 2 - Hospitality
TAFE NSW