With a proven track record at Jaspers Berry Weddings & Accommodation and The Berry Tea Shop, I excel in delivering exceptional customer service and possess strong communication and problem-solving abilities. Known for my attention to detail and ability to adapt in fast-paced environments, I am always eager to learn and grow. I am now seeking new opportunities to challenge myself and further develop my skills in dynamic, customer-focused roles.
Provided exceptional service to wedding guests, anticipating needs and offering specialised attentiveness, ensuring a memorable experience.
Served food and beverages in a professional manner, adhering to high standards of presentation and etiquette.
Collaborated with event coordinators and other staff to ensure smooth event operations, from arrival to departure.
Managed guests inquiries and addressed any concerns promptly, demonstrating excellent communication skills and a solution-oriented mindset.
Delivered exceptional customer service by seating guests, taking orders, and managing bookings whilst building rapport to create personalised experiences that enhanced overall satisfaction.
Operated POS systems and managed online orders, ensuring accuracy and efficiency in transactions.
Upsold products through charismatic conversations and in-depth knowledge of offerings.
Restocked retail shelves regularly, maintaining product availability and optimal display standards.
Developed strong customer service skills, consistently praised for cheerfulness, approachability and communication skills.
Fostered a positive team dynamic, motivating staff to maintain high standards of service and operational efficiency.
Managed customer inquiries and provided recommendations on products, ensuring satisfaction through attention to detail and product knowledge.
First Aid Certification (HLTAID011)
Cardiopulmonary Resuscitation Certification (HLTAID009)
NSW Automatic Drivers License