Isabella Hallmark
St Kilda,VIC
Summary
Motivated and results-orientated professional with a Bachelor of Psychological Science from Swinburne University, earned through a merit-based scholarship. From humble beginnings as a casual at Hype DC to my current role as Store Manager in Brighton, I have honed skills in performance analysis, customer insights, and team leadership. These experiences have provided a solid foundation for a data analyst role. With a background in behavioural science, I am excited to apply analytical abilities in a new environment and discover how they align with my career aspirations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Full Time Sales Associate
New Balance
02.2024 - Current
- Advanced from casual to full-time by consistently delivering exceptional service, product knowledge, and proactive sales support
- Aligned with New Balance's core values, fostering a welcoming, customer-focused environment
- Upheld visual merchandising standards to enhance brand presentation and customer experience
- Gained skills in data-driven stock management, ensuring efficient stock flow and accurate replenishment
- Maintained strong communication and presentation, supporting New Balance's innovative, positive culture
Store Manager
Hype DC
03.2023 - 02.2024
- Collaboratively work with the Area Manager to foster a people-first culture and empower team members, enhancing talent development and creating a positive environment
- Drive financial performance and sales growth in a multimillion-dollar store, ensuring excellence in operations, sales, and loss prevention through strategic thinking and effective KPI management
- Ensure exceptional customer experiences by aligning with the brand vision and strategy, delivering memorable interactions, and maintaining top-tier visual merchandising standards
- Manage recruitment, selection, and onboarding of new team members, providing coaching, support, and feedback to motivate and inspire a large team of brand ambassadors while ensuring a safe and fun store environment
Part Time 3IC/ ASM/ Store Manager
Hype DC
11.2021 - 03.2023
- Operated independently on the sales floor, delivering exceptional customer service and driving sales performance
- Managed opening and closing procedures, ensuring store security and operational readiness
- Conducted regular inventory audits, maintaining precise stock levels and minimising discrepancies
- Efficiently handled stock deliveries, optimising backroom storage and inventory management
- Implemented strategic merchandising plans to enhance product visibility and boost sales revenue
Education
Bachelor's Degree - Psychological Science
Swinburne University of Technology
Hawthorn, VIC01.2024
Victorian Certificate of Education -
Geelong Grammar School
Geelong, VIC01-2020
Skills
- Teamwork: Known for fostering efficient collaboration and seamless task execution
- Communication: Clear communicator, ensuring processes remain on track
- Accuracy & Quality: Detail-orientated, spotting inconsistencies and ensuring high standards
- Organisation: Efficiently organised for consistent, timely results
- Adaptability: Flexible across various work settings for effective contribution
- Technical Skills: Proficient in Microsoft Word, Excel, and Outlook
- Problem-Solving: Solution-focused with a drive for improvement
- Reliability: Dependable, supporting smooth operations and timely outcomes
Certification
- RSA
- WWC
- Covid Vaccinations
References
Dione Danes, Hype DC, Current SM, 0428150570
Timeline
Full Time Sales Associate
New Balance
02.2024 - Current
Store Manager
Hype DC
03.2023 - 02.2024
Part Time 3IC/ ASM/ Store Manager
Hype DC
11.2021 - 03.2023
- RSA
- WWC
- Covid Vaccinations
Bachelor's Degree - Psychological Science
Swinburne University of Technology
Victorian Certificate of Education -
Geelong Grammar School
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