Isabella Handford
Craigieburn,VIC
Summary
Proactive and engaging Retail/Barista from Melbourne Airport, adept at fostering a welcoming atmosphere and enhancing team dynamics. Demonstrated expertise in cash handling and maintaining high safety standards, contributing to a positive customer experience even during peak times. Skilled in both interpersonal communication and operational efficiency, ensuring consistent attendance and punctuality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail/ Barista
Melbourne Airport
01.2022 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Wool Shed Handling
Willshear
01.2020 - 12.2022
- Assisted shearers in maintaining a smooth workflow, promptly removing shorn fleece from the workspace.
- Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
- Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
- Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
- Improved efficiency with timely preparation of wool for storage and transportation.
Waitress Trainee
Riverina Hotel
01.2017 - 08.2020
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Education
Hay War Memorial High School
Hay, NSWSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
Certification
RSA
Timeline
Retail/ Barista
Melbourne Airport
01.2022 - 07.2024
Wool Shed Handling
Willshear
01.2020 - 12.2022
Waitress Trainee
Riverina Hotel
01.2017 - 08.2020
Hay War Memorial High School
RSA
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