Isabella Humphries
Goulburn,NSW
Summary
Dynamic and compassionate Domestic Care Assistant with a proven track record at Australian Unity, excelling in medication administration and effective communication. Skilled in building rapport with clients, ensuring their comfort and safety while maintaining meticulous records. Adaptable and dedicated to enhancing client well-being through personalized care and support.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Domestic Care Assistant
Australian unity
Goulburn, NSW
06.2023 - 12.2025
- Supported clients in daily living activities and personal care tasks to promote independence and well-being.
- Assisted clients with daily living tasks and household maintenance
- Developed trusting relationships to enhance client comfort and well-being.
- Built positive, respectful relationships with clients and families
- Engaged with family members to provide updates on client needs and ensure coordinated care.
- Administered medications according to care plans and protocols.
- Logged client health and progress notes to ensure continuity of care and facilitate informed decision-making.
- Coordinated transportation for clients to appointments and social activities.
- Transported clients to and from shopping, appointments, and community activities
- Implemented safety measures to ensure a secure environment for clients.
- Maintained a safe environment by following safety protocols and procedures.
- Provided domestic cleaning services in private homes, ensuring high hygiene and safety standards
- Worked independently while following care plans and organizational procedures
Restaurant Manager
McDonald’s north
Goulburn, NSW
10.2022 - 03.2023
- Managed daily operations of restaurant, focusing on scheduling, budgeting, and inventory control to ensure smooth functioning.
- Oversaw daily restaurant operations, coordinating staff and resources for efficiency.
- Trained and supervised staff in customer service to enhance guest experiences and satisfaction.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Coordinated staff schedules to optimize labor efficiency.
- Oversaw inventory management and coordinated supply orders to maintain optimal stock levels.
- Implemented safety and sanitation standards throughout the restaurant.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Monitored financial transactions for accuracy and compliance with policies.
Hospitality Team Member
Sandwich chefs
Goulburn, NSW
09.2019 - 01.2022
- Provided exceptional customer service in a fast-paced sandwich shop environment.
- Engaged customers to promote daily specials, enhancing guest experience and collecting feedback for service improvement.
- Welcomed guests warmly at the door, creating a positive first impression.
- Provided customer service to ensure guest satisfaction.
- Processed cash transactions accurately, contributing to efficient checkout experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Prepared sandwiches and salads according to company standards and customer specifications.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
- Trained new team members on operational procedures and customer service expectations, ensuring consistent service quality.
Education
Mulwaree High School
Goulburn, NSWSkills
- Assistance with daily living
- Medication administration
- Record keeping
- Client transportation
- Household maintenance
- Time management
- Safety compliance
- Effective communication
- Problem solving
- Building rapport
- Adaptability to change
- Team collaboration
- Compassionate caregiving
- Patient assistance
- Housekeeping tasks
Timeline
Domestic Care Assistant
Australian unity
06.2023 - 12.2025
Restaurant Manager
McDonald’s north
10.2022 - 03.2023
Hospitality Team Member
Sandwich chefs
09.2019 - 01.2022
Mulwaree High School