Customer Service Representative
Kmart
- Assisted customers with inquiries, providing accurate information and support.
- Resolved customer complaints effectively, ensuring satisfaction
- Collaborated with team members to improve service delivery processes.
- Adapted to various customer needs, enhancing overall service experience.
- Maintained product knowledge to assist customers with informed recommendations.
- Participated in training sessions to develop skills and knowledge of services offered.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
