Isabella Iskierka
Summary
Determined and highly focused 20-year-old Bachelor of Business majoring in Accounting at Victoria University. Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Waitress
Hi Sushi Restaurant Newtown
09.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress/Bartender
Nova Balinese Kitchen
02.2022 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Waitress
9 Grams Café
08.2022 - 03.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Shift supervisor/Manager
Red Rooster Geelong Bypass Northbound
01.2021 - 04.2021
Front of House (FOH)
Red Rooster Geelong Bypass Northbound
12.2019 - 01.2021
- Managed inventory and supplies by monitoring stock levels & placing orders
- Supervised and trained new staff on company policies, procedures, and service standards
- Handled money transactions accurately and efficiently, balancing cash register at the end of each shift to maintain financial accuracy
- Welcomed and bid farewell to customers with friendly and professional demeanor
Education
Bachelor of Business - Accounting
Victoria University
Melbourne09-2025
Year 12 Graduate -
Clonard College Geelong
12.2021
Student - undefined
Clonard College Geelong
12.2021
Skills
- Excellent communication, able to deal with diverse customer base
- Adaptable, able to learn new tasks quickly
- Confident in handling difficult situations with respect and compromise
- Memory retention
- Reliability and punctuality
- Basic math
- Organizational skills
Timeline
Waitress
Hi Sushi Restaurant Newtown
09.2023 - Current
Waitress
9 Grams Café
08.2022 - 03.2023
Waitress/Bartender
Nova Balinese Kitchen
02.2022 - 03.2024
Shift supervisor/Manager
Red Rooster Geelong Bypass Northbound
01.2021 - 04.2021
Front of House (FOH)
Red Rooster Geelong Bypass Northbound
12.2019 - 01.2021
Student - undefined
Clonard College Geelong
Bachelor of Business - Accounting
Victoria University
Year 12 Graduate -
Clonard College Geelong
Similar Profiles
Andrea Anahi Guerrero QuilcaAndrea Anahi Guerrero Quilca
Host at Sushi Restaurant : I love SushiHost at Sushi Restaurant : I love Sushi
Sara AndoSara Ando
Waiter at Kura Sushi(Chain sushi restaurant)Waiter at Kura Sushi(Chain sushi restaurant)
Desirae RiveraDesirae Rivera
Waitress at Takumi Japanese Restaurant - Sushi & HibachiWaitress at Takumi Japanese Restaurant - Sushi & Hibachi