Hi, I’m
Isabella Jackson
Denver,Colorado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
Work History
Syracuse University
Club Volleyball Captain
01.2022 - Current
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance relationships.
- Used coordination and planning skills to achieve results according to schedule.
Syracuse University
Information Desk Assistant
02.2021 - Current
Job overview
- Resolved customer problems and complaints.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Coordinate events with different departments for maximum efficiency.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Nono’s Cafe
Server/Server Assistant
06.2020 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Seat and take guests order in a timely and comfortable manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Tropical Smoothie Cafe
Crew member
07.2019 - 03.2020
Job overview
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
Altar'd State
Brand representative
08.2018 - 10.2018
Job overview
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
Education
Syracuse UniversitySyracuse, NY
Bachelor of Science from Forensic Science And Biology
05.2024
University of QueenslandBrisbane, QLD
Bachelor of Science from Biology
University Overview
- Study Abroad for one semester
- Member of UQ Beach Volleyball Club
Skills
- Resolving Discrepancies
- Club Management
- Club Selection
- Work Task Prioritization
- Leadership
- Organized
- Costumer Assistance
- Good with technology
- Communication
- Time Management
- Team Player
- Self-Motivated
Timeline
Club Volleyball Captain
Syracuse University
01.2022 - Current
Information Desk Assistant
Syracuse University
02.2021 - Current
Server/Server Assistant
Nono’s Cafe
06.2020 - Current
Crew member
Tropical Smoothie Cafe
07.2019 - 03.2020
Brand representative
Altar'd State
08.2018 - 10.2018
Syracuse University
Bachelor of Science from Forensic Science And Biology
University of Queensland
Bachelor of Science from Biology
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