Isabella Jones
Ballarat
Summary
Dynamic and motivated professional with a strong background in customer service and stock management at The Hay Market. Proven ability to enhance competition preparation and horse grooming skills while fostering team collaboration. Committed to delivering exceptional results and ensuring safety in all equine activities.
Overview
6
6
years of professional experience
Work History
Retail Worker
The hay market
Ballarat
03.2023 - Current
- Customer service
- Taking large feed orders in person and over the phone
- Stock management
- Assisted customers in selecting products and providing recommendations.
- Maintained cleanliness and organization of sales floor and stock areas.
- Operated cash register and processed customer transactions efficiently.
Ballahowe Performance Horses
01.2023 - Current
- Grooming horses
- Working at international competitions
- Feeding horses
- Competition prep
- Stablehand
Volunteer
Eventing Australia
01.2020 - Current
- Setting out dressage letters
- Setting up jumps
- Numbering jumps
- Canteen
- Fence judging
- A national and olympic level eventing organisation, which hosts equine competitions across three different disciplines: dressage, showjumping and cross country
Volunteer
Pony Club
01.2020 - Current
- Setting up jumps
- Numbering jumps
- Canteen
- Fence judging
- Setting out dressage letters
- Helping at major competitions
- An organisation for riders aged 3 - 25 that hosts monthly training rallies, inter-club competition and encourages all riders to give it a go.
Horse Riding Instructor
All things brumby
3351
12.2025 - 04.2026
- Instructed students in basic and advanced horse riding techniques.
- Ensured safety protocols during riding lessons and activities.
- Developed personalized training plans for diverse skill levels.
Retail Worker
Hewitt and Whitty
Ballarat
06.2024 - 06.2025
- Oversaw saddlery inventory to ensure availability of products and organized stock for efficient access.
- Operated cash register, processed transactions, and handled customer inquiries efficiently.
- Maintained store cleanliness and organized merchandise displays for optimal presentation.
- Retail sales
- Managed saddlery inventory and organization.
- Guided customers in selecting products by providing tailored recommendations based on their needs.
- Ensured store cleanliness and strategically organized merchandise displays to enhance customer experience.
- Agriculture
Education
Certificate III - Equine Studies
Loreto College
BallaratFirst Aid Certificate -
CPR Certificate -
Working with children check -
Responsible serving of alcohol -
Skills
- Retail sales
- Stock management
- Inventory control
- Social media marketing
- Social media promotion
- Time management
- Attention to detail
- Team collaboration
- Team building
- Problem solving
- Effective communication
- Reliability
- Drive
- Motivation
- Competition preparation
Hobbies and Interests
In my spare time, you can find me outdoors riding my two gorgeous horses Star and Teddy, and compete with them frequently.
Timeline
Horse Riding Instructor
All things brumby
12.2025 - 04.2026
Retail Worker
Hewitt and Whitty
06.2024 - 06.2025
Retail Worker
The hay market
03.2023 - Current
Ballahowe Performance Horses
01.2023 - Current
Volunteer
Eventing Australia
01.2020 - Current
Volunteer
Pony Club
01.2020 - Current
Certificate III - Equine Studies
Loreto College