Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
Generic

ISABELLA JOVESKI

Melbourne,Australia

Summary

A dynamic and results-driven professional with a background in store management, leadership development, and dermal sciences. Experienced in driving business growth, building strong client relationships, and delivering outstanding customer service. With a blend of retail leadership and clinical expertise, I thrive in roles that require both strategic thinking and hands-on engagement.

Overview

8
8
years of professional experience

Work History

Store Manager

Kmart
Point Cook, VIC
01.2018 - Current
  • Conduct daily store operations, including opening/closing procedures and cash handling.
  • Develop strategies to maximize sales and profitability.
  • Establish customer service standards and monitor staff compliance.
  • Organize promotional events to increase product awareness.
  • Recruit, train, and supervise employees.
  • Prepare monthly reports on sales, expenses, and profits.
  • Implemented visual merchandising strategies to enhance product displays.

Skin Therapist

Australian Skin Clinics
Werribee, VIC
01.2025 - 07.2025
  • Provided personalized skin assessments to determine treatment plans for clients.
  • Educated clients on skincare products and post-treatment care routines.
  • Maintained a clean and organized treatment environment to ensure safety standards.
  • Conducted follow-up consultations to monitor client progress and satisfaction levels.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.

Education

Bachelor of Dermal Sciences -

Victoria University
Melbourne, VIC
01.2024

Skills

  • Relationship and account management
  • Sales & Business Development
  • Customer Service Excellence
  • CRM & Database Management
  • Leadership & Team Development
  • Time Management & Multitasking
  • Sales strategy
  • Customer service
  • Budget development
  • Inventory management

Languages

English: Native/Bilingual, Macedonian: Native/Bilingual

Awards

Altona Gators Basketball Club - 10 Years, Laverton Eagles Basketball Club - 5 Years, Laverton Jets - 4 Years, Volunteer Coach at Point Cook Flyers - 5 Years

References

Available upon request.

Timeline

Skin Therapist

Australian Skin Clinics
01.2025 - 07.2025

Store Manager

Kmart
01.2018 - Current

Bachelor of Dermal Sciences -

Victoria University

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ISABELLA JOVESKI