Certificate 1 in hospitality
Hi, I’m
Isabella Mackenzie
Rockhampton,QLD
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
2
Certificate 2 in health support services
Work History
Etup
Cashier
09.2022 - 05.2023
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Hungry Jack'sRockhampton , Qld
Crew Member
04.2021 - 08.2022
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
North Rockhampton State High SchoolRockhampton North, QLD
from 10
University Overview
- Completed professional development in certificate 2 in health support services
Skills
Customer service skills
Cashier - money handling
Time management
- Stocking and Replenishing
- Cleaning and Sanitizing
- Refunds and Exchanges
- Order Taking
- Credit and Cash Transactions
- Order Packaging
- Merchandise Restocking
- Customer Assistance
- POS Systems
- Sweeping and Mopping
- Coin and Currency Counting
- Money Handling
- Cash Register Systems
- Cash Management
- Cash Counting Machine Operations
Timeline
Cashier
Etup
09.2022 - 05.2023
Crew Member
Hungry Jack's
04.2021 - 08.2022
North Rockhampton State High School
from 10
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