Isabella McKenzie
Coogee,NSW
Summary
Enthusiastic Administration Assistant who is highly adept at managing tasks, and proficient in office productivity through scheduling, file management and data entry. Comfortable working in fast-paced, demanding office environment. Now seeking a full or part time job in Sydney, where my existing skills and qualifications will add value to an organisation.
Overview
6
6
years of professional experience
Work History
Administration Assistant
Smart Clinic
Northwich
03.2023 - 02.2024
- Provided administrative support by resolving client enquires through email, inbound, and outbound calls.
- Scheduled appointments, whilst managing doctor, nurse, counsellor, and physiotherapist diaries.
- Worked closely with our insurance firm to help the processing of medical claims.
- Managed inventory of office supplies and equipment, ensuring adequate stock levels for daily operations.
- Oversaw billing and coding processes to ensure accurate reimbursement and compliance.
- Organised and maintained medical files, including electronic records in compliance with HIPAA regulations.
- Created and distributed documents, such as agendas and meeting minutes.
Sales and Marketing Executive
BMS Progress
Warrington
07.2022 - 03.2023
- Researched prospective clients, whilst also maintaining and recording engagement.
- Developed and implemented successful sales strategies to maximise profits.
- Worked with the Managing Director and Business Development team to close deals.
- Innovated new strategies to promote the company to potential clients, through phone, social media, and email campaigns.
- Prepared reports, presentations, and spreadsheets. for our monthly report.
- Produced our workbooks and presentations using Adobe InDesign, Illustrator and Photoshop.
Retail Assistant
Waitrose
Northwich
09.2017 - 01.2019
- Provided excellent customer service by assisting shoppers to find the goods and products they were looking for.
- Received and checked off deliveries and ensuring that the shelves were fully stocked with merchandise.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Trained through online modules in customer service, health and safety, COSH, fire safety etc.
Education
BA (Hons), 2:2 - Business Management
Manchester Metropolitan
A Levels -
Sir John Deanes VI Form College
High School Diploma -
Leftwich Grammar School
Skills
- Strong Communication
- Professionalism
- Schedule Management
- Customer Engagement
- Multitasking and Prioritisation
- Interpersonal Skills
Accomplishments
My interests include music and festivals alongside attending the gym and keeping active and healthy. I also enjoy reading motivational books and exploring new cuisines through cooking. My personal achievements include raising over £1000 for the homeless and vulnerable last Christmas. I also assembled and handed out care bags including hats, gloves, blankets, water, and hot meals.
Personal Information
Date of Birth: 06/19/01
References
Available upon request
Languages
English
Native/ Bilingual
Timeline
Administration Assistant
Smart Clinic
03.2023 - 02.2024
Sales and Marketing Executive
BMS Progress
07.2022 - 03.2023
Retail Assistant
Waitrose
09.2017 - 01.2019
BA (Hons), 2:2 - Business Management
Manchester Metropolitan
A Levels -
Sir John Deanes VI Form College
High School Diploma -
Leftwich Grammar School
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