Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Isabella  McLean

Isabella McLean

Thornlands,QLD

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Sushi Shop
09.2023 - 10.2023

with being a receptionist at Sushi Guru i had to serve costumers and also be the cashier. i was only working a minimum of 3 hours every shift making minimum wage as well as i was fifteen .

  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Waitress Trainee

The Coffee Club
03.2023 - 07.2023
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.

when i worked at The Coffee Club in Victoria point i learnt a lot of hospitality skills as it was my first job i had. i served many rolls, working on the til and take costumers orders, cleaning the dining area, doing a closing shift, making orders go out fast and efficiently.

Education

No Degree - Construction Trades

Victoria Point State High School
Victoria Point, QLD
11.2025

Skills

  • Customer Service
  • Cash Register Operation
  • Cash Handling
  • Payment Processing
  • Excellent communication
  • Chemical Handling
  • Housekeeping
  • Waste Management

Certification

certificate 2 in resources and infrastructure

Additional Information

i do have social anxiety so i can struggle when its a rush hour and if there is alot happening. i am verbal about it and both my last 2 jobs knew about it and would give me a 5 minute breather so that i could come back and be more calm and able to work.

Timeline

Receptionist

Sushi Shop
09.2023 - 10.2023

Waitress Trainee

The Coffee Club
03.2023 - 07.2023

No Degree - Construction Trades

Victoria Point State High School
Isabella McLean