Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabella Meredith

Drummoyne,NSW

Summary

I’m a 19-year-old uni student from rural Victoria, now calling Sydney home. I’m studying a Bachelor of Psychological Science, majoring in Psychology and minoring in Criminology — with plans to dive deeper into Criminology as I progress. I started my first bartending job in July 2024, quickly finding my feet and stepping into a supervisor role by January 2025. From managing rosters and banking to handling customer complaints and supporting the team, I’ve loved the fast-paced, people-focused nature of hospitality. I’m upbeat, quick to learn, and genuinely enjoy helping people feel welcome. I'm available Tuesdays, Fridays (day only), Saturdays, and Sundays.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Casual Manager/Supervisor

The Oxford Hotel
Drummoyne, NSW
08.2024 - 07.2025
  • Led daily bar operations with a focus on delivering smooth, efficient service, even during the busiest hours.
  • Handled customer concerns swiftly and professionally, turning challenges into positive guest experiences.
  • Supervised and supported bar staff, onboarded new team members, and addressed performance issues with fairness and clarity.
  • Oversaw all aspects of day-to-day operations, from opening and closing routines, to staff scheduling, and cash handling.

Waitress

Bar Biscotti
Strathfield, NSW
06.2024 - 08.2024
  • Built a strong rapport with regular patrons through genuine, friendly interactions.
  • Delivered exceptional customer service by proactively addressing concerns, and ensuring customer satisfaction.

Restaurant Hostess

Graces Place
Yackandandah, VIC
12.2020 - 06.2024
  • Coordinated the reservation system to maintain a smooth and efficient guest seating flow.
  • Responded to phone inquiries and managed call-in reservations with speed and professionalism.
  • Collaborated with servers, food runners, and bussers to ensure a clean, organized, and welcoming dining environment.

Education

Bachelor of Psychological Science - Psychology Major And Criminology Minor

Australian Catholic University
North Strathfield, NSW

Skills

  • Committed to delivering standout guest experiences
  • Clear and confident conversationalist
  • Staff management – supportive and effective team leader
  • Organized and flexible with rostering
  • Builds strong rapport with guests and team
  • Handles complaints calmly and professionally
  • Keeps bar stocked, organized, and running smoothly
  • Works seamlessly with all front-of-house staff

Certification

  • Responsible Service of Alcohol
  • Advanced Conduct of Gambling
  • Working with Children's Check

Timeline

Casual Manager/Supervisor

The Oxford Hotel
08.2024 - 07.2025

Waitress

Bar Biscotti
06.2024 - 08.2024

Restaurant Hostess

Graces Place
12.2020 - 06.2024

Bachelor of Psychological Science - Psychology Major And Criminology Minor

Australian Catholic University

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Isabella Meredith