Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Isabella Nikoloska

Yagoona,NSW

Summary

Successful at Dovan Dental for almost 2 years of experience as a Dental Assistant and successful at Woolworths for 4 years as an Customer Service Team Member / Assistant Manager. Dedicated in work with a proven upbeat and energetic personality ensuring multitasking and organisational skills. Experience with patients care and dental procedure support, presenting smooth clinic operations. Demonstrating and utilising effective sterilisation and infection control practices for a safe environment and ensuring a consistency in maintaining high standards of care. Known for attention to detail and excellent communication skills, adapting positive experience for patients and colleagues. Also, known for reliability and achieving results in fast-paced environment while collaborating effectively with dental teams.


Overview

4
4
years of professional experience

Work History

Dental Assistant

Dovan Dental
09.2023 - Current
  • Cleaned and sanitised dental tools and equipment, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Assistant Manager

Woolworths
08.2021 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Clear communication between employees and management team through regular meetings and updates.

Education

Certificate III in Dental Assisting

Tafe NSW
Ultimo, NSW
12-2024

Skills

  • Equipment sterilisation
  • Making Retainers
  • Assisting in Orthodontic Procedures
  • Treatment room setup
  • Team collaboration
  • Active listening
  • Calm and Professional under pressure
  • Multitasking and Prioritisation
  • Upbeat and Positive Personality
  • Organised and Patient

Timeline

Dental Assistant

Dovan Dental
09.2023 - Current

Assistant Manager

Woolworths
08.2021 - Current

Certificate III in Dental Assisting

Tafe NSW
Isabella Nikoloska