Overview
Work History
Education
Skills
Timeline
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Isabella Ohannessian

Northmead,NSW

Overview

8
8
years of professional experience

Work History

Apprentice Hairdresser

Luxe Hair Spa
06.2021 - 06.2022
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.

Store Manager

Stateside Sports
09.2020 - 06.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Stock Manager

Glassons Clothing Store
05.2019 - 09.2020
  • Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.

Customer Service Supervisor

Coles Supermarket
09.2017 - 05.2019
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.

Crew Member

McDonald's
09.2014 - 09.2017
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

St Joseph's Catholic College
East Gosford, NSW
09.2017

Skills

  • Customer Service
  • Problem-Solving
  • Time Management
  • Team Building and Leadership
  • Decision-Making
  • Positive and Constructive Feedback
  • Handling Escalations
  • Complaint resolution

Timeline

Apprentice Hairdresser

Luxe Hair Spa
06.2021 - 06.2022

Store Manager

Stateside Sports
09.2020 - 06.2021

Stock Manager

Glassons Clothing Store
05.2019 - 09.2020

Customer Service Supervisor

Coles Supermarket
09.2017 - 05.2019

Crew Member

McDonald's
09.2014 - 09.2017

High School Diploma -

St Joseph's Catholic College

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Isabella Ohannessian