Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by helping customers with all queries and offering desirable solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Netball Coach
Brunswick Netball Club
01.2024 - Current
Enhanced team performance by developing and implementing effective netball coaching strategies.
Improved athletes'' skills through comprehensive training sessions tailored to individual needs.
Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
Customer Service, Trainer and Patisserie Beginner
Green Refectory
06.2021 - Current
Streamlined kitchen operations for improved efficiency through effective time management and organization skills.
Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
Trained new employees in food preparation techniques, kitchen protocols, and sanitation standards to ensure consistency across the team.
Customer Service, Food Prep
Moo Moo’s Milk Bar Café
04.2021 - 05.2021
Education
Brunswick Secondary Collage
Skills
Customer service
Microsoft office & IOS Products
Team player
Uses good verbal and written communication
Conversational Italian
Staff Training
Creative – Uses a creative approach to problem solve
Hardworking – Responsible, always energetic, and eager to learn new skills
Good organizational skills – Great time management skills and tasks always delivered on time
Leadership skills – Learning leadership skills by captioning my community netball teams, and I have also been asked to coach younger teams
Personal Information
Date of Birth: 01/21/05
Hobbies and Interests
Cooking & Baking
Art, Photography & Fashion
Player of Brunswick Netball Club since 2018
References
Available on request
Affiliations
Fashion
Art
Baking
Netball Player + Coach
Certification
RSA Certificate, Approved by Liquor Control Victoria for the