Dedicated sales with a focus on team collaboration and effective communication. Experienced in training junior staff and managing customer interactions, ready to contribute to organizational growth and success.
Overview
2
2
years of professional experience
Work History
Sales
Jack Jones
Beijing
01.2023 - 12.2023
Documented all sales transactions accurately in order to maintain accurate records of sales history.
Provided guidance to junior sales staff members regarding product knowledge and sales techniques.
Provided strategic direction and leadership to sales team members in achieving sales goals.
Participated in sales training and workshops to improve product knowledge and sales techniques.
Managed entire customer sales process from initial inquiries through demonstrations and sales closings.
Cashier
dessert shop
Beijing
02.2022 - 01.2023
Processed customer transactions efficiently at a busy retail location.
Assisted customers with product inquiries and recommendations.
Maintained clean and organized checkout area for optimal customer experience.
Collaborated with team members to ensure smooth store operations.
Resolved customer complaints and issues with professionalism and care.
Education
Bachelor of Arts - Gender Studies
University of Melbourne
Parkville, VIC
02-2026
Skills
Project management
Customer service
Sales strategies
Data analysis
Team collaboration
Conflict resolution
Public speaking
Leadership development
Affiliations
Team member of AIESEC, Beijing
High school external relations department director
Organized many activities to promote intangible cultural heritage and international exchange activities