ISABELLA THOMAS

Polished, adaptable, and patient-focused customer service professional with extensive experience in clinical reception, administrative support, and front-of-house operations. I bring hands-on experience from Laser Clinics Australia, coupled with my current role as a Specialist at Apple Sydney, where I have honed my ability to provide exceptional service in fast-paced, high-volume environments. I am now seeking a long-term position in a reputable healthcare setting where I can apply my interpersonal skills, organisational strengths, and clinical administration expertise.

Currently completing a Bachelor of Medical Science at Macquarie University (Expected 2027), I possess a strong understanding of clinical communication, confidentiality, and patient-centred care. I excel at managing busy reception environments, coordinating appointments, maintaining accurate records, and ensuring every patient feels welcomed, understood, and supported. Highly proactive and professional, I am confident working independently or collaboratively, with a warm communication style, meticulous attention to detail, and the ability to quickly master new systems. I am committed to delivering reliability, efficiency, and an exceptional patient experience in every interaction.