Isabella Tooley

• Managing inventory, ordering and restocking supplies

• Provide exceptional customer service by upholding company policies and procedures

• Adapting quickly to changing customer preference and preferences in a fast paced environment

• Preparing for and working events held in house. Includes decorating the venue, preparing food and drink and greeting customers on arrival

• Take photos and put together short videos for advertising material on our social media accounts

• Ensured a smooth voting process for participants with thorough knowledge of election laws and regulations

• Coordinated closely with supervisory staff to report progress updates and receive guidance as needed throughout Election Day operations

• Communicated respectfully with diverse populations, fostering an inclusive atmosphere at the polling station

• Delivered top quality customer service while managing multiple tasks

• Answering phone calls in a professional manner

• Maintained daily calenders, scheduled/ set appointments and planned daily events

• Managed customer complaints and rectified issues

Shoalhaven Medical Association conference;

• Facilitated seamless communication between all parties involved in the event: ensured everyone was well-informed and prepared for their respective roles

• Resolved operational challenges swiftly, implementing solutions that minimised disruption or delay

• Collaborate with clients to understand their hospitality requirements

• Oversee the setup and arrangement of hospitality areas, including dining rooms, bars, and lounges, to create inviting and functional spaces for guests

South Coast Food and Wine Festival;

• Manage and oversee events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors

• Evaluated event outcomes and gathered feedback from clients and guests to continuously improve services