Isabella Valeri Mellior
NSW
Summary
Skilled Business Development manager offering years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Code Camp
01.2022 - Current
- Monitor market trends and competitor activities to identify areas of potential opportunity.
- Build relationships with customers and community to establish long-term business growth.
- Achieving sales goals and service targets by cultivating and securing new customer relationships.
- Achieve established KPI for company and individual performance through teamwork and focus on customers.
- Identify and pursue valuable business opportunities to generate new company revenue and improve bottom line profit.
- Respond to customer inquiries and resolve complaints to establish trust and increase satisfaction.
- Develop and cultivate lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Lead business development meetings which support and strategise new market outreach plans to improve business development.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Establish team priorities, maintain schedules and monitor performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluate employee performance and convey constructive feedback to improve skills.
Business Development Executive
Bidfood
06.2020 - 12.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Identified business development challenges and customer concerns for proactive resolution.
- Collaborated with sales and marketing departments to support client acquisition.
Key Leader to Community Manager
Lululemon Athletica
09.2015 - 06.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Organised and executed community collaboration events.
- Planned and executed promotional activities to drive community engagement and numbers.
- Created, managed and executed business plan. Communicated company vision and objectives to motivate team members.
- Created and managed project plans, timelines and budgets.
Education
Public Relations -
RMIT University
Melbourne, VICMat And Reformer Pilates Diploma -
Studio Pilates
Skills
- SaaS sales
- Strategic Selling
- Ability to make swift decisions under pressure
- Manage Contracts
- CRM Software
- B to B Sales
- Prospecting and Cold Calling
- Business Negotiation
- Staff Management
- Account Management
- Researching Sales Leads
- Report Development and Presentation
- Product Training
- Pipeline Development
- Prospecting
- Sales Presentations
- Salesforce Management
- Client Consultations
- Strategic Partnerships
- Market Trend Analysis
- Client Relationship Building
- Strategic Business Planning
- Systems and Software Expertise
- Analytics
- Revenue Generation
- Relationship Building and Management
- Revenue Forecasting
Languages
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Business Development Manager
Code Camp
01.2022 - Current
Business Development Executive
Bidfood
06.2020 - 12.2021
Key Leader to Community Manager
Lululemon Athletica
09.2015 - 06.2020
Public Relations -
RMIT University
Mat And Reformer Pilates Diploma -
Studio Pilates
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