Isabella Van Helden
Dalkeith,Australia
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
6
6
years of professional experience
Work History
Sales Assistant Team Member
Mimco
10.2023 - Current
- Increased sales by engaging with customers and identifying their specific needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Assistant
Tarocash
09.2022 - Current
- Boosted store revenue through upselling and cross-selling techniques.
- Increased sales by building strong customer relationships and providing excellent service.
- Consistently achieved personal budgets and KPI target requirements.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Barista
The Coffee Club
07.2018 - 02.2024
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
Education
Bachelor of Commerce - Marketing
Curtin University
Perth, WA07.2026
Skills
- Effective communication
- Product knowledge
- Interpersonal intelligence
- Collaboration and team work
- Organisation
- Goal motivated
- Styling
- Problem solving
Accomplishments
- Graduated high-school with a distinction award for the UNI-ready program.
- Established a small dress hire business through social media which is managed independently.
Languages
Indonesian
Professional Working
Timeline
Sales Assistant Team Member
Mimco
10.2023 - Current
Sales Assistant
Tarocash
09.2022 - Current
Barista
The Coffee Club
07.2018 - 02.2024
Bachelor of Commerce - Marketing
Curtin University
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