Isabella Viana
North Brighton,South Australia
Summary
Hardworking, high work ethic employee that always gave 100% to any given jobs or tasks. Enjoyed learning new things within the restaurant.
Overview
7
7
years of professional experience
Work History
Checkout Assistant/ Duty Manager
Glenelg East IGA
Glenelg East, Australia
07.2021 - 08.2025
- Serving as a point of contact employee for customers, answering and assisting customers with questions and queries.
- Issue receipts, refunds, credits or change to customers through a use of a till.
- Serving as a point of contact employee for customers, scanning and packing groceries.
- Responsibility for correctly facing up products in aisles and on shelves.
- Increased skill levels and knowledge related to customer service.
- Overseeing daily store operations
- Managing and supporting store staff to ensure productivity and excellent customer service.
- Accepting and signing off on inventory or product.
- Opening and closing the store.
Retail Assistant
IGA
Hamilton Island, QLD
09.2024 - 03.2025
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Operated cash registers efficiently during peak hours of business.
- Kept up-to-date knowledge of all products available in the store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Weighed and priced items for sale according to store guidelines.
Retail Sales Assistant
Rockwear
Harbour Town, Australia
02.2024 - 08.2024
- Assisting customers with product inquiries and purchases.
- Maintaining the tidiness and organization of store displays and shelves.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processing transactions through cash registers or point-of-sale systems.
- Stocking shelves and monitoring inventory levels.
- Providing excellent customer service to enhance shopping experiences.
- Opening and closing the store
- Provided support to colleagues in order to ensure smooth running of operations.
- Recommended, selected and located merchandise based on customer desires.
Service Assistant
Dominos
Hove, Australia
12.2020 - 06.2021
- Served as a point of contact employee for customers, answering and assisting customers with questions and queries.
- Issue receipts, refunds, credits or change to customers through a use of a till.
- Assist customers by providing information and resolving their complaints in an empathetic manner.
- Assist in making pizzas from scratch, knowledge of operations regarding an oven to correctly cook pizzas to correct temperature.
- Use of utensils and equipment to thoroughly clean point of house, kitchen, and vehicles to ensure hygiene expectations.
- Hardworking, high work ethic employee that always gave 100% to any given jobs or tasks. Enjoyed learning new things within the restaurant.
House Cleaner Assistant
03.2020 - 12.2020
- Use of equipment and cleaning products to ensure house is sanitised and cleaned to a highly acceptable standard.
- Completed a range of tasks incomplete by current tenants.
Pamphlet Distributor
Salmat
North Brighton, Australia
11.2018 - 01.2020
- Distributed flyers, mail and pamphlets to North Brighton suburbs and ensured a safe and efficient delivery to tenant's mail.
- Collated and organised separate items of mail for specific customers and ensured tenants would receive given items.
- Completed daily tasks and mail delivered all before given timeframe every week.
Education
Brighton High School - Personal Learning plan, Maths, English, Art, Psychology, Home Economics
Brighton High School
North Brighton, South Australia01.2023
Skills
- Reliable
- Leadership
- High work ethic
- Great time management skills
- Efficient
- Promotion of sales
References
- Jane Davies, Primary School Teacher, Paringa Park Primary, 0439-760-712
- Margie Miller, Swimming Instructor, Marion Aquatics and Leisure Centre, 0439-899-009
References
References available upon request.
Timeline
Retail Assistant
IGA
09.2024 - 03.2025
Retail Sales Assistant
Rockwear
02.2024 - 08.2024
Checkout Assistant/ Duty Manager
Glenelg East IGA
07.2021 - 08.2025
Service Assistant
Dominos
12.2020 - 06.2021
House Cleaner Assistant
03.2020 - 12.2020
Pamphlet Distributor
Salmat
11.2018 - 01.2020
Brighton High School - Personal Learning plan, Maths, English, Art, Psychology, Home Economics
Brighton High School
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