Isabella Wills
Bolwarra Heights
Summary
I'm friendly, reliable and looking for a casual role as a Bottle Shop Assistant. I have great customer service skills, a positive attitude, and a strong work ethic. I am a quick learner who enjoys working in a team and helping customers.
Overview
9
9
years of professional experience
Work History
Paralegal
Law Partners
09.2021 - 01.2025
- In addition to the responsibilities at Bale Boshev
- Paralegal support to General Counsel
- Preparing and filing Court documents and bundles
- Preparing Tax Invoices
- Liaising with difficult clients
- Liaising with Defendant Solicitors
- Produced legal documents such as briefs, pleadings and appeals.
- Contacted clients to schedule appointments and discuss progress of cases.
Junior Legal Secretary
Bale Boshev Lawyers
02.2019 - 09.2021
- Secretarial support to Solicitor.
- Taking client enquiries both over the phone and in person.
- Drafting initial letter to client.
- Liaising and drafting letters to insurers.
- Organising appointments with clients and medico-legal doctors.
- Liaising and briefing experts, doctors and barristers.
- Diary management and managing tasks on a day-today basis.
- Responding to incoming mail and emails.
- Preparation of IRO Applications, Personal Injury Commission Forms, Motor Accident (SIRA) Forms including filing and service of same.
- Review of medico-legal reports and calculation of workers compensation entitlements.
- Maintenance of client files.
- Preparing claim letters.
- Preparing settlement documents.
- All other general administration duties as required.
Retail Worker (Work Placemrnt)
Casey's Toys
08.2018 - 09.2018
- Customer service.
- Product pricing.
- Stock replenishments.
- Used POS system to process sales
- Performed cash and card transactions to complete customer purchases.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Business Administrative Assistant (Work Placement)
NIB Eyecare
07.2018 - 07.2018
- Product updates.
- Data entry and filing.
Crew Member
McDonald's
01.2016 - 01.2019
- Worked front counter, drive-thru and other areas. Used POS system to process orders.
- Performed cash and card transactions to complete customer purchases.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
2014-2017
All Saints College, St Peter’s Campus (Year 7-10)
Maitland, NSW2018-2019
All Saints College, St Mary’s Campus (Year 11-12)
Maitland, NSWCertificate III in Animal Care Services
TAFE NSW
SITHFAB021 Provide Responsible Service of Alcohol -
Clear To Work
03-2025
Skills
- Proficient in Personal Injury Claims
- Strong work ethic
- Reliable and loyal
- Ability to work as part of a team or independently
- Friendly and enthusiastic
- Quick learner
- Highly skilled in MS Office and LEAP program
- Works efficiently under pressure
- Strong attention to detail
- Strong organisation skills
- Strong customer service
Timeline
Paralegal
Law Partners
09.2021 - 01.2025
Junior Legal Secretary
Bale Boshev Lawyers
02.2019 - 09.2021
Retail Worker (Work Placemrnt)
Casey's Toys
08.2018 - 09.2018
Business Administrative Assistant (Work Placement)
NIB Eyecare
07.2018 - 07.2018
Crew Member
McDonald's
01.2016 - 01.2019
2014-2017
All Saints College, St Peter’s Campus (Year 7-10)
2018-2019
All Saints College, St Mary’s Campus (Year 11-12)
Certificate III in Animal Care Services
TAFE NSW
SITHFAB021 Provide Responsible Service of Alcohol -
Clear To Work
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