Isabella Wise
Champion Lakes,WA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
5
5
years of professional experience
Work History
Office Manager
Regis Aged Care
10.2022 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Created, maintained and updated filing systems for paper and electronic documents.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Scheduling Manager
Forward Focus Group
04.2022 - 10.2022
- Enhanced scheduling efficiency by streamlining processes and implementing automated systems.
- Reduced staff overtime hours by optimizing schedules and minimizing conflicts.
- Increased customer satisfaction with timely project completion through effective resource allocation.
- Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.
Receptionist
Medibizz
09.2021 - 04.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
2IC Manager
Baldivis Family Medical Centre
02.2019 - 09.2021
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Contributed to company growth by identifying new business opportunities and expansion strategies.
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Recruited and on boarded medical staff.
- Complied with Medicare billing outlines.
Education
High School Diploma -
Baldivis Secondary
Skills
- Compliance Monitoring
- Administrative Support
- Workforce Management
- Staff Hiring
- Scheduling
- Relationship Building
Timeline
Office Manager
Regis Aged Care
10.2022 - Current
Scheduling Manager
Forward Focus Group
04.2022 - 10.2022
Receptionist
Medibizz
09.2021 - 04.2022
2IC Manager
Baldivis Family Medical Centre
02.2019 - 09.2021
High School Diploma -
Baldivis Secondary
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