Isabella Xuereb
MELBOURNE,VIC
Summary
Dedicated Front of House Employee with a strong focus on exceptional customer service, teamwork, and problem-solving. Ready to enhance guest experiences and resolve issues efficiently.
Overview
3
3
years of professional experience
Work History
Front of House Employee
WestWaters Entertainment Complex
Caroline Springs , Victoria
09.2023 - Current
- Delivered exceptional customer service to create memorable guest experiences.
- Explained menu items, took orders, and efficiently delivered food courses.
- Addressed guest complaints promptly and professionally to ensure satisfaction.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Worked with team members to ensure cleanliness and organization of dining area.
Education
Certificate 3 Aviation - Aviation
William Angliss Institute of TAFE
Melbourne, VIC06-2026
Skills
- Menu knowledge
- Customer service
- Cash handling
- Sales support
- Time management
- Problem resolution
- Team collaboration
- Communication skills
References
- Ross Gunn - William Angliss Institute
- Ross.gunn@angliss.edu.au
- Adil Jakupi- WestWaters Entertainment Complex
- Adil.Jakupi@westwatershotel.com.au
Timeline
Front of House Employee
WestWaters Entertainment Complex
09.2023 - Current
Certificate 3 Aviation - Aviation
William Angliss Institute of TAFE