Isabella Yu
Hurstville,NSW
Summary
Professional with experience in delivering exceptional guest service in fast-paced environment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.
Overview
3
3
years of professional experience
Work History
Food Server
Gelatissimo
12.2023 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Cafe Barista
Donut King
02.2022 - 12.2023
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Education
Bachelor in - Commerce/ Media
University of New South Wales
Sydney, NSW08-2028
High School Diploma -
Danebank Anglican School For Girls
Sydney, NSW11-2024
Skills
- Cash handling
- Professional attitude
- Suggestive selling
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Conflict resolution
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Timeline
Food Server
Gelatissimo
12.2023 - Current
Cafe Barista
Donut King
02.2022 - 12.2023
Bachelor in - Commerce/ Media
University of New South Wales
High School Diploma -
Danebank Anglican School For Girls
Similar Profiles
Layla GoddardLayla Goddard
Ice Cream Server at GelatissimoIce Cream Server at Gelatissimo
Aimen JawwadAimen Jawwad
Team Member at GelatissimoTeam Member at Gelatissimo
Rupak Raj MahatRupak Raj Mahat
Production & QC Manager at GelatissimoProduction & QC Manager at Gelatissimo
Abina GurungAbina Gurung
Student Social Worker at Mudgee Health ServiceStudent Social Worker at Mudgee Health Service
Rajib K CRajib K C
Intern at Blossom Pre SchoolIntern at Blossom Pre School