Isabella Zipparo
Port Kembla,Australia
Summary
Professional with keen focus on achieving results and fostering team collaboration. Strong background in medical terminology, customer service, and critical thinking. Reliable, observant, and ready to contribute effectively in dynamic environment. Excels in communication, problem-solving and adaptability.
Overview
6
6
years of professional experience
Work History
Private Tutor
Self-employeed
10.2024 - Current
- Utilised various teaching methods to accommodate diverse learning styles, ensuring optimal understanding of material
- Developed individualised lesson plans tailored to each student''s unique learning needs and goals
- Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills for HSC exams
- Cultivated a supportive learning environment, fostering open communication with students
Customer Service, Area Leader, Café Barista
McDonalds Warrawong
05.2020 - 10.2024
- Maintained correct stock levels in the store
- Chemically cleaning and operating Coffee machines
- Used POS systems and delivered service skills to customers
- Learning about safety risks and procedures as a safety member
- Leading a team and delegating tasks
Customer Service/Waitress
Rashays (Casual Dining Restaurant)
12.2018 - 02.2020
- Served drinks and food to customers with etiquette
- Organised events/hosting
- Handled high-pressure situations with composure during busy shifts
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Business And Advanced Studies - Marketing
University of Sydney
Sydney, NSW12-2027
Bachelor of Medical and Health Sciences -
University of Wollongong
Wollongong, NSW12-2024
Higher School Certificate - Extension 1 Mathematics, Advanced Mathematics, English, Biology, Chemistry, Studies of Religion
Holy Spirit College
12-2022
Skills
- Verbal and written communication
- Organisation
- Microsoft Office and SPSS
- Creative Thinking
- Customer Focus
- Continuous learning
- Digital Marketing- Canva
References
- James Dwarte, Store Owner, McDonalds Warrawong, 0413 884 950
- Shanaya Eid, Manager, McDonalds Warilla, 0432 245 901
Careerpath
- Customer/food Service, Area Leader, Café Barista/operator, Safety program, Drive thru, McDonalds Warrawong, 01/01/20, Current, Maintaining correct stock levels in the store, Chemically cleaning and operating Coffee machines, Making sure the Drive thru is moving swiftly, Using the register and delivering service skills to customers, Learning about safety risks and procedures as a 'safety squad' member, Leading a team and delegating tasks
- Customer Service/Waitress, Rashays (Casual Dining Restaurant), 01/01/18, 12/31/20, Taking payments at the register (POS system), Serving drinks and food to customers, Organising event/hosting, Ensuring cleanliness of restaurant areas and equipment, Closing dining areas and restaurant
Timeline
Private Tutor
Self-employeed
10.2024 - Current
Customer Service, Area Leader, Café Barista
McDonalds Warrawong
05.2020 - 10.2024
Customer Service/Waitress
Rashays (Casual Dining Restaurant)
12.2018 - 02.2020
Bachelor of Business And Advanced Studies - Marketing
University of Sydney
Bachelor of Medical and Health Sciences -
University of Wollongong
Higher School Certificate - Extension 1 Mathematics, Advanced Mathematics, English, Biology, Chemistry, Studies of Religion
Holy Spirit College
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