Isabelle Akers
Gympie,QLD
Summary
Energetic newly trained in the coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
1
1
year of professional experience
4
4
Certifications
Work History
Barista
The Two of Us Cafe
Gympie, QLD
05.2025 - 11.2025
- Prepared high-quality coffee beverages according to customer preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted customers with menu selections, enhancing their overall experience.
- Engaged with customers to build rapport, contributing to a welcoming atmosphere.
- Operated espresso machines and other coffee equipment effectively.
- Maintained cleanliness and organization of the café environment.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Collaborated with team members to streamline service, ensuring efficient operations.
- Restocked coffee and beverage supplies to ensure availability for customers. and ingredients to meet customer demand.
- Processed cash transactions accurately at the register. and processed payments accurately.
Cashier
Woolworths
Gympie, QLD
06.2024 - 03.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register accurately for customer transactions.
- Processed cash and credit card payments, issued accurate receipts, and provided correct change.
- Managed cash handling and accurately balanced cash drawer at end of shift.
- Assisted customers with product inquiries and selections.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints with professionalism and care.
- Maintained cleanliness and organization of checkout area.
- Worked with team members to streamline service processes and improve customer experience.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Executed tasks to support daily operations.
Education
Grade 7 - Grade 12 -
James Nash State High School
Gympie, QLD11-2025
Prep - Grade 6 -
Gympie South State School
Gympie, QLD12-2019
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Inventory management
- Effective communication
- POS systems
- Attention to detail
- Espresso preparation
- Clear communication
- Food running
- Order taking
Certification
Certificate I in Hospitality
References
Roman Sidey
Teacher at James Nash SHS
rside2@eq.edu.au
0487 139 987
Work Reference
Hannah Maben
The Two of Us Cafe
0423 813 755
Timeline
Barista
The Two of Us Cafe
05.2025 - 11.2025
Cashier
Woolworths
06.2024 - 03.2025
Grade 7 - Grade 12 -
James Nash State High School
Prep - Grade 6 -
Gympie South State School