Isabelle Axel

I delivered exceptional customer service by assisting with product selection, offering styling advice, and ensuring a positive shopping experience. I actively contributed to achieving sales targets through upselling and cross-selling, while maintaining up-to-date knowledge of seasonal trends and product offerings. I supported visual merchandising, helped manage inventory, and ensured the store was well-presented and fully stocked. Additionally, I processed customer transactions efficiently and work collaboratively with the team to maintain a clean and organised store environment.

Responsible for customer sales and service. Greeting festival goers and creating a welcoming, fun atmosphere. Stock replenishment and till management. Maintained a clean and organized bar, ensuring compliance with health and safety regulations.

Responsible for customer service and sales, merchandising, including point of sale promotions, receiving, tagging stock, plus a shared ownership of a colleague, and customer health, safety, and well-being.

Pure London is the UK’s number one, leading B2B fashion trade event, held at London Olympia. I was charged with running the #PowerOfOne stand. The Power of One campaign, in association with the UN’s sustainable development goals, energizes fashion retailers and brands to make small changes that create big differences toward the creation of a better world. The stand sold T-shirts with various themes: #PassItOn has the circular economy at its heart, encouraging all to reuse, repair, and recycle their best-loved items. #DoYouNeedIt encourages retailers to offer email receipts, reducing our reliance on paper. #CheckingIn is putting people first and prioritizing mental health within retail. I proudly explained the campaign and sold the T-shirts, which raised money for a sustainable charity.

Worked with good results on their trade exhibitions. Tasked with assisting in the running of an on-site press office, welcoming and hosting press, influencers, and VIPs, including Megan McKenna and Maya Jama. Collation of customer testimonials for the creation of sales and marketing collateral for use in future seasons. Visitor and exhibitor research to understand customer sentiment, and craft insight for the client exhibition team to drive improvements of the event.