Isabelle Dewar
Lockleys,SA
Summary
Attentive Waitress known for highly productive and efficient task completion. Provide exceptional customer service, time management, and conflict resolution skills. I excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Secrets by the Sea
Henley Beach, SA
12.2021 - Current
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Prepared silverware and arranged food stations and dining areas for upcoming shifts or special events.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to accurately calculate total meal expenses, including taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Waitress
Lonestar Rib house and Brews
Port Adelaide, SA
12.2020 - 12.2021
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted other wait staff members in times of heavy customer traffic.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained smooth communication between customers, service bar, and kitchen by relaying orders using the point-of-sale register system.
- Set up tables in between patrons to reduce wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Le Fevre High School
Semaphore, SA11-2023
Skills
- Customer Service
- Wine Knowledge
- Point of Sale (POS) system operations
- Tableside Service
- Table Setting
- Food Running
- Service prioritization
- Handling Complaints
- Role Delegation
- Payment Processing
Certification
- Responsible Service of Alcohol
Timeline
Waitress
Secrets by the Sea
12.2021 - Current
Waitress
Lonestar Rib house and Brews
12.2020 - 12.2021
High School Diploma -
Le Fevre High School
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