Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabelle Dewar

Lockleys,SA

Summary

Attentive Waitress known for highly productive and efficient task completion. Provide exceptional customer service, time management, and conflict resolution skills. I excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Secrets by the Sea
Henley Beach, SA
12.2021 - Current
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Prepared checks accurately and processed payments promptly.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Prepared silverware and arranged food stations and dining areas for upcoming shifts or special events.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to accurately calculate total meal expenses, including taxes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Waitress

Lonestar Rib house and Brews
Port Adelaide, SA
12.2020 - 12.2021
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained smooth communication between customers, service bar, and kitchen by relaying orders using the point-of-sale register system.
  • Set up tables in between patrons to reduce wait times.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Education

High School Diploma -

Le Fevre High School
Semaphore, SA
11-2023

Skills

  • Customer Service
  • Wine Knowledge
  • Point of Sale (POS) system operations
  • Tableside Service
  • Table Setting
  • Food Running
  • Service prioritization
  • Handling Complaints
  • Role Delegation
  • Payment Processing

Certification

  • Responsible Service of Alcohol

Timeline

Waitress

Secrets by the Sea
12.2021 - Current

Waitress

Lonestar Rib house and Brews
12.2020 - 12.2021

High School Diploma -

Le Fevre High School

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Isabelle Dewar