Isabelle Evans
Melbourne
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
4
4
years of professional experience
Work History
No19 Cafe
Foisal - Owner
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Waitress at Birdcage
Foisal - Owner
07.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Causal Food Service Team Member at KFC
Retzos Group
07.2021 - 11.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
Education
Cert 3 Non-Emergency Patient Transport
Victoria University
Melbourne, VIC06-2025
High School Diploma -
Bayside College P-12
Newport, VIC10-2023
High School Diploma -
Bayside College P-12
Newport, VIC10-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Calm under pressure
- Time management
- Dependable and responsible
Timeline
No19 Cafe
Foisal - Owner
11.2024 - Current
Waitress at Birdcage
Foisal - Owner
07.2024 - 01.2025
Causal Food Service Team Member at KFC
Retzos Group
07.2021 - 11.2024
Cert 3 Non-Emergency Patient Transport
Victoria University
High School Diploma -
Bayside College P-12
High School Diploma -
Bayside College P-12
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