Isabelle Halliday Shand
Sydney,Australia
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
RETAIL WORKER
Dutch Hideout
12.2021 - Current
- Completed opening and closing duties, including counting money, balancing cash drawers and making deposits
- Attended cash registers during busy periods to maintain top-tier service levels
- Helped customers find desired items and sizes by closely supporting each person throughout buying process
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Quickly connected with each customer to offer assistance and promote products
- Located out-of-stock items for customers with other store locations or by directly contacting vendors.
CASHIER
Harris Farm Markets
02.2020 - 12.2021
- Processed cash register transactions, inputted product costs and gave back change
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Adhered to cash handling policies and procedures
- Provided feedback to store management on products, shortages and damages
- Solved complaints by customers and issued credits for returned merchandise
- Answered questions regarding special and seasonal products
- Recognized for providing strong customer service with high degree of accuracy
- Greeted customers and provided prompt and friendly service
- Assisted customers with locating items, answered questions and provided directions
- Obtained thorough knowledge of products sold to assist customers with locating and purchasing items.
Education
Barker College
Sydney, NSW10.2023
Ravenswood School for Girls
Sydney, NSW12.2020
Skills
- Sales Promotion
- Order Processing
- Customer Assistance
- Product Knowledge
- Store Organization
- Cash Handling
- Register Opening and Closing
- Flexible Hours
Timeline
RETAIL WORKER
Dutch Hideout
12.2021 - Current
CASHIER
Harris Farm Markets
02.2020 - 12.2021
Barker College
Ravenswood School for Girls
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