Summary
Work History
Education
Skills
Timeline
Generic

Isabelle Harries

Windsor

Summary

Dedicated Project Officer and Executive Assistant successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.

Work History

Project Officer

Victorian Electoral Commission
12.2023 - Current
  • Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools.
  • Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
  • Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
  • Managed cross-functional teams to ensure timely completion of project milestones and deliverables.
  • Fostered a culture of continuous learning by conducting training sessions and workshops aimed at enhancing team skills and knowledge.

Senior Project Officer

Yarra City Council
  • Successfully managing and delivering a wide range of projects
  • Demonstrated expertise in project planning, execution, and monitoring, ensuring projects are completed on time, within budget, and meeting quality standards
  • Proven ability to effectively coordinate and lead cross-functional teams, fostering collaboration and maximizing team performance
  • Strong knowledge of property and leisure industry regulations, best practices, and trends, enabling strategic decision-making and successful project outcomes
  • Skilled in stakeholder management, maintaining positive relationships with clients, contractors, and key stakeholders to ensure project objectives are met
  • Proficient in financial analysis, and resource allocation, optimizing project resources, and delivering cost-effective solutions
  • Excellent problem-solving and decision-making abilities, identifying and mitigating risks, and implementing contingency plans to keep projects on track
  • Exceptional communication and presentation skills, effectively conveying complex information to diverse audiences, including senior executives and project stakeholders
  • Highly organized and detail-oriented, adept at managing multiple projects simultaneously while maintaining a high level of accuracy and attention to detail
  • Proactive and results-driven, consistently achieving project milestones and exceeding expectations in challenging and fast-paced environments.

Executive Assistant

Yarra City Council
  • Managing complex calendars and schedules for the executive team, coordinating meetings, appointments, and travel arrangements efficiently
  • Preparing and editing correspondence, reports, and presentations, ensuring accuracy, clarity, and professionalism
  • Acting as a liaison between the executive team, clients, and staff, handling inquiries, resolving issues, and maintaining positive relationships
  • Oversight of office operations, including managing supplies, coordinating facilities maintenance, and implementing efficient systems and processes
  • Conducting research and compiling data to support decision-making and strategic planning initiatives
  • Assisting in the preparation of budgets, expense reports, and financial documents, ensuring compliance with company policies
  • Coordinating and organizing company events, including conferences, team building activities, and board meetings
  • Managing confidential information and documents, exercising discretion and maintaining strict confidentiality
  • Supporting the executive team in project management, tracking deadlines, milestones, and deliverables
  • Developing and maintaining filing systems, both physical and digital, to ensure easy access to information and efficient retrieval
  • Demonstrating strong interpersonal skills, collaborating effectively with colleagues at all levels of the organization
  • Proficient in using various office software and tools, including Microsoft Office Suite, calendar management systems, and project management software
  • Prioritizing and multitasking in a fast-paced environment, adapting quickly to changing priorities and deadlines
  • Excellent organizational skills with strong attention to detail, ensuring accuracy and completeness in all tasks
  • Proactively identifying opportunities for process improvements and implementing streamlined solutions
  • Maintaining a professional and polished demeanor, representing the executive team and the company positively.

Customer Service Officer

Yarra City Council
  • Undertaking and maintaining systems and processes that maintain quality control for the Customer Service team
  • Delivering accurate, timely, and responsive services, including registering and handling all incoming and outgoing correspondence and documentation
  • Completing daily administrative functions that support the daily running of the Customer Service team
  • Ensuring effective document and data control occurs according to company and customer requirements
  • Building sustainable relationships of trust through open and interactive communication
  • Keeping records of customer interactions, processing customer accounts, and filing documents.

Compliance Officer

DHS Centrelink
  • Investigating and managing non-compliance in the Australian Government's social, health, and welfare systems
  • Investigating flagged customers based on fraud reports, tip-offs, and match data from other government agencies
  • Analysis and interpretation of match data gained from other government agencies
  • Detection, investigation, and reporting on non-compliance activities
  • Undertaking compliance education with customers and stakeholders
  • Fraud control planning, monitoring, and reporting activities
  • Identifying and assisting 'at risk' customers and linking them to social workers and community groups
  • Working within relevant legislation and guidelines to exercise my authority responsibly
  • Providing feedback to Quality Assurance and Quality Development teams to improve internal processes
  • Participating in quality assurance activities and checking adherence with relevant legislation
  • Detailed reporting to senior management and effectively utilizing resources to follow operational procedures
  • Liaising with Debt recovery management and providing recommendations to them
  • Actively participating in business improvement programs involving changes to processes and functions
  • Working with compliance staff to ensure the correct provisions of services, payments, and information.

Education

Bachelor of Social Work -

Australian Institute of Applied Psychology

Diploma of Community Services -

Sarina Russo

Australian Institute of Fitness Certificate 3 in Fitness and Coaching -

Jan 2023 - Sept 2023

Skills

  • Advanced MS Office Suite
  • Calendar Management
  • Emergency Management Coordination
  • Project Management/ Project Work
  • Recruiting and Onboarding
  • Training
  • Report Writing
  • Budgeting and Forecasting
  • Stakeholder Engagement
  • Adaptability and Flexibility
  • Workflow Coordination

Timeline

Project Officer

Victorian Electoral Commission
12.2023 - Current

Senior Project Officer

Yarra City Council

Executive Assistant

Yarra City Council

Customer Service Officer

Yarra City Council

Compliance Officer

DHS Centrelink

Bachelor of Social Work -

Australian Institute of Applied Psychology

Diploma of Community Services -

Sarina Russo

Australian Institute of Fitness Certificate 3 in Fitness and Coaching -

Jan 2023 - Sept 2023

Similar Profiles

  • Sree Harsha Reddy Mudimela

    Sree Harsha Reddy MudimelaSree Harsha Reddy Mudimela

    DATA ENTRY OFFICER at Victorian Electoral CommissionDATA ENTRY OFFICER at Victorian Electoral Commission

    View Profile
  • Nick Bui

    Nick BuiNick Bui

    Election Official at Victorian Electoral CommissionElection Official at Victorian Electoral Commission

    View Profile
  • Saikrishna Botla

    Saikrishna BotlaSaikrishna Botla

    Office Assistant at Victorian Electoral CommissionOffice Assistant at Victorian Electoral Commission

    View Profile
Isabelle Harries