Isabelle Kheireddine
Summary
Achieved significant member retention through meticulous attention to detail and a team player attitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organisational skills eager and ready to help achieve company goals.
Overview
3
3
years of professional experience
Work History
Gym Receptionist
Crunch Fitness Gym
02.2023 - 05.2024
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Customer Service Cashier
MG Clothing
09.2022 - 03.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Shop Assistant
Lianas Boutique
02.2021 - 09.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Provided customer service by greeting and assisting customers and responding to their needs and questions about the clothing the store sells.
- Cash handling and cash register experience
- Represented the store with high class customer service, Takingaking time with each customer and making them feel welcomed.
Education
High School Diploma -
East Hills Girls Tech High School
Panania, NSW09.2023
Skills
- Fitness industry familiarity
- Team player attitude
- Administrative tasks
- Health and safety awareness
- Sales Strategy
- Strong communication Skills
- Organization development
- Attention to detail
- Time management Skills
- Team leadership
- Multitasking Skills
- Problem-Solving
Additional Information
I am seeking Full Time or Part Time work where i can demonstrate
My customer service and communication skills.
Timeline
Gym Receptionist
Crunch Fitness Gym
02.2023 - 05.2024
Customer Service Cashier
MG Clothing
09.2022 - 03.2023
Shop Assistant
Lianas Boutique
02.2021 - 09.2022
High School Diploma -
East Hills Girls Tech High School
Similar Profiles
Demetrus ThompsonDemetrus Thompson
NASM Certified Personal Trainer at Crunch Fitness GymNASM Certified Personal Trainer at Crunch Fitness Gym
Ashton AlexanderAshton Alexander
Personal Trainer at Crunch Fitness GymPersonal Trainer at Crunch Fitness Gym
Ryan ReedRyan Reed
Member Service Representative at Crunch Fitness GymMember Service Representative at Crunch Fitness Gym