Summary
Overview
Work History
Education
Skills
Certifications Training
Volunteer Community Involvement
Hobbies
Timeline
OfficeManager
Isabelle Krause

Isabelle Krause

Ingham,QLD

Summary

Dedicated and adaptable professional with a diverse background in hospitality, administration, customer service, and community engagement. Currently pursuing a Bachelor of Criminology and Criminal Justice at Griffith University, focusing on law, policing, advanced criminology theories, and qualitative research methods. Possesses a Certificate II in Skills for Work and Vocational Pathways, along with First Aid & CPR certification and Blue Card. Committed to delivering excellent service, problem-solving, and thriving in team environments. Proactive and goal-oriented with exceptional time management and problem-solving abilities. Recognized for reliability and adaptability, quickly acquiring and applying new skills. Dedicated to utilizing these qualities to drive team success and contribute to organizational growth. Experienced leader with a strong track record of guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, upholding high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence.

Overview

4
4
years of professional experience

Work History

Teacher’s Aide (Work Experience)

Ingham State School
06.2021
  • Supported teachers in lesson planning and classroom management
  • Assisted students with learning activities and one-on-one guidance
  • Developed strong communication and mentoring skills

Hospitality Staff

Bricks and Penney’s
08.2024 - Current
  • Recognised by management for excellent customer service and teamwork
  • Trained new employees on safe food handling and service procedures
  • Helped increase sales by upselling products and recommending specials
  • Provided excellent customer service in a fast-paced hospitality environment
  • Handled food and beverage service, catering, and general cleaning duties
  • Maintained hygiene and safety standards while ensuring customer satisfaction

Administration Assistant

Mungalla Station
12.2022 - 12.2023
  • Performed administrative duties, including data entry and documentation
  • Managed schedules, communication, and customer inquiries
  • Maintained records and assisted in event coordination
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) for data entry and documentation
  • Enhanced office workflow by organising schedules and assisting with reports

Queensland Youth Parliament Member

QYP
02.2022 - 11.2022
  • Represented Hinchinbrook in the Queensland Youth Parliament
  • Engaged in policy discussions, advocacy work, and leadership programs
  • Collaborated with government representatives and youth members
  • Developed public speaking and conflict resolution skills through debate and discussions

Junior Sales Assistant

Bossi Boots
01.2021 - 06.2021
  • Assisted customers with product recommendations and purchases
  • Handled cash transactions, stock management, and store organisation
  • Provided friendly and efficient customer service
  • Managed POS system transactions and ensured accuracy in payments

Education

Bachelor of Criminology and Criminal Justice - Law, Crime and Justice, Social Problems, Mental Health, Homicide, Policing, Advanced Criminology Theories, Qualitative Methods of Social Research, Youth, Crime, and Justice

Griffith University
03.2025

Makeup Artistry Certification -

Australian Beauty School
01.2025

Queensland Certificate Of Education -

Ingham State High School
Ingham, QLD
11.2023

Certificate II in Skills for Work and Vocational Pathways -

Ingham State High School
01.2023

Skills

  • Customer Service & Communication
  • Teamwork & Leadership
  • Conflict Resolution
  • Administration & Data Entry
  • Microsoft Office
  • Scheduling & Time Management Software
  • Hospitality & Food Service
  • Organisation & Time Management
  • Cash Handling & POS Systems
  • Email Communication & Business Writing
  • Professional Presentation
  • Multitasking & Adaptability
  • Research & Analytical Skills
  • Effective communication
  • Positive attitude
  • Relationship building
  • Classroom preparation and maintenance
  • CPR and first aid
  • Student tutoring
  • Collaborative teamwork
  • Computer skills
  • Calm and patient demeanor
  • Cleaning and sanitizing
  • Excel

Certifications Training

  • First Aid & CPR Certification
  • Blue Card (Working with Children Check)
  • RSA & RSG (In Progress)
  • Certificate II in Skills for Work and Vocational Pathways

Volunteer Community Involvement

Australian Red Cross, Active member, Supporting humanitarian initiatives. Passionate about community aid and crisis response. Interested in first aid, emergency relief, and public safety awareness.

Hobbies

  • Fitness & Wellness
  • Reading & Researching Crime/Justice Topics
  • Social Media & Digital Content Creation
  • Volunteering & Community Involvement
  • Makeup Artistry & Beauty
  • Cooking & Baking
  • Music & Performing Arts
  • Fashion & Styling
  • Public Speaking & Debating
  • Travel
  • Pilates

Timeline

Hospitality Staff

Bricks and Penney’s
08.2024 - Current

Administration Assistant

Mungalla Station
12.2022 - 12.2023

Queensland Youth Parliament Member

QYP
02.2022 - 11.2022

Teacher’s Aide (Work Experience)

Ingham State School
06.2021

Junior Sales Assistant

Bossi Boots
01.2021 - 06.2021

Bachelor of Criminology and Criminal Justice - Law, Crime and Justice, Social Problems, Mental Health, Homicide, Policing, Advanced Criminology Theories, Qualitative Methods of Social Research, Youth, Crime, and Justice

Griffith University

Makeup Artistry Certification -

Australian Beauty School

Certificate II in Skills for Work and Vocational Pathways -

Ingham State High School

Queensland Certificate Of Education -

Ingham State High School

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Isabelle Krause