Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Timeline
Generic

Isabelle Panayi

Koo Wee Rup

Summary

Professional ready to contribute to organizational success with strong operational and administrative skills. History of delivering impactful support and fostering team collaboration to meet dynamic needs.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Services Staff

Koo Wee Rup Regional Health Service
07.2024 - Current
  • Worked in a team environment to cook meals for specific dietary requirements and then go on to serve those meals to residents. Cleaning residents room to ensure not only infection control but also basic hygiene. Forming relationships with residents to ensure they feel comfortable and happy in their care.
  • Coordinated patient care initiatives to enhance service delivery and patient satisfaction.
  • Trained new staff members on operational procedures and best practices for patient interactions.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Liaised with management and other departments to maintain smooth operations.

Crew Member

McDonald's
06.2023 - 11.2024
  • McDonald's crew member with experience in fast-paced customer service environments. Demonstrated expertise in delivering exceptional service, handling cash transactions accurately, and maintaining a clean and organized work area. Proven track record of consistently exceeding sales targets and receiving positive customer feedback. Strong communication skills and ability to work effectively in a team-oriented setting. Ability to make barista level coffees and café items in a timely manner.

Key Responsibilities:

  • Collaborated with team members to maintain workflow during peak hours, improving service speed.
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated kitchen equipment efficiently, adhering to food safety and hygiene standards.

Front of House Staff

PikaPasta
04.2023 - 11.2023
  • Was involved in taking customers orders in a timely yet polite manner, preparing to serve the public in front of house with the other coaches and completes orders with precision and efficiency to ensure customer satisfaction.

Key Responsibilities:

  • Ability to keep workspace clean and organised throughout busy periods.
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Managed front-of-house operations, coordinating with kitchen staff to streamline service flow.

Dance Volunteer Coach

Independent Dance Studios
02.2017 - 11.2021
  • Guiding and coaching young students (9 months – 4 years of age) in the fundamentals of dance and safety with parents other than their own.
  • Developed tailored dance training programs to enhance student performance and engagement.
  • Conducted individual assessments to identify student strengths and areas for improvement.
  • Facilitated group classes, promoting teamwork and collaboration among dancers.
  • Organized and led workshops to introduce new dance styles and techniques to participants.

Education

Primary School Education -

St. Agatha’s Catholic Primary School
Cranbourne, VIC
12-2018

Cert II - Animal Studies

Foundation Learning College
Narre Warren, VIC
11-2023

Secondary College Graduate - High School

St. Peters
Clyde North, VIC
10-2024

Diploma - Nursing

Swinburne University of Technology
Melbourne, VIC
06-2026

Skills

  • Strong teamwork
  • Cleaning and organization
  • Customer relations skills
  • Cash handling
  • Scheduling and coordination
  • Leadership qualities
  • Safety compliance
  • Inventory restocking
  • Customer service
  • Schedule coordination
  • File management
  • Payment processing
  • Budgeting and finance

Certification

  • Safe At Work General Certificate
  • Safe Food Handling Certificate
  • Current Police Check
  • Drivers Licence
  • Working with Children's Check
  • First Aid Certificate
  • CPR Certificate

Languages

English - Fluent
Japanese – Basic

Awards

2024 High School Sports Captain

2024 Devon Meadows U18G Football Captain

Timeline

Patient Services Staff

Koo Wee Rup Regional Health Service
07.2024 - Current

Crew Member

McDonald's
06.2023 - 11.2024

Front of House Staff

PikaPasta
04.2023 - 11.2023

Dance Volunteer Coach

Independent Dance Studios
02.2017 - 11.2021

Primary School Education -

St. Agatha’s Catholic Primary School

Cert II - Animal Studies

Foundation Learning College

Secondary College Graduate - High School

St. Peters

Diploma - Nursing

Swinburne University of Technology
Isabelle Panayi