Isabelle Perry
Bundoora
Summary
Floor Worker - Determined worker committed to providing fun and good times to patrons. Plans and schedules events and activities and supervises recreation teams.
Waitress - Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Harvest Worker - Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retail Sales Associate - Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Bartender - Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Bar Eight
01.2024 - Current
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Bhang
01.2023 - 02.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Floor Staff Member
The Deck Ballarat
01.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Retail Sales Associate
That Effect
05.2020 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Harvest Worker
Mortlock Hydroponics
09.2018 - 10.2019
- Communicated with coworkers and management to report challenges.
- Transported and loaded harvested items into delivery trucks.
- Evaluate harvesting conditions and identify obstacles.
- Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
- Identified plant diseases and researched methods for mitigation.
- Operated machining equipment safely with team of operators.
- Operated range of heavy equipment on regular basis with advanced skill.
Waitress
Rammy Dessert Indian Restaurant
09.2017 - 05.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Maryborough Education Centre
Maryborough, VIC11.2018
Skills
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Exceeding Customer Expectations
- Flexible Hours
- Warm and Friendly
- Team Player
- Cool Under Pressure
- Customer Service
- Role Modeling
- Social Skills
- Crew Assistance
- Team Leadership
- Strategic Selling
- Time Management
Certification
- Certificate 2 information, digital and technology ICT
- RSA - Provide Responsible Service Of Alcohol
Additional Information
References
Tyson Mortlock
Mortlock Hydroponics, Boss/Employer
04 2740 3276
Lachlan Pellegrino
The Deck Ballarat, Boss/Employer
04 0071 0032
Maggie Victoria
That Effect, Boss/Employer
04 5800 1127
Timeline
Bartender
Bar Eight
01.2024 - Current
Bartender
Bhang
01.2023 - 02.2024
Floor Staff Member
The Deck Ballarat
01.2022 - 08.2022
Retail Sales Associate
That Effect
05.2020 - 08.2021
Harvest Worker
Mortlock Hydroponics
09.2018 - 10.2019
Waitress
Rammy Dessert Indian Restaurant
09.2017 - 05.2018
High School Diploma -
Maryborough Education Centre
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