A personable, proactive, and collaborative individual with years of proven skill in delivering excellent service to customers. Acquires an understanding of customer needs with initiative in establishing communications through phone, email and in person correspondence to provide precise solutions to concerns, supporting a strong customer-focused approach with an active awareness of current services and products offered. Maintains a collaborative approach in fulfilling objectives through establishing partnerships with internal and external stakeholders to effectuate a highly productive progression of operations, developing a brand of swift and efficient customer service for the organisation. A communicative and driven professional contributing to organisational success through a robust combination of interpersonal and organisational skill.