Summary
Overview
Work History
Education
Skills
Certifications & Credentials
Timeline
Generic

ISABELLE SEXTON-WALKER

Canberra

Summary

Disciplined and reliable professional with over 10 years of experience in supervisory and frontline roles across fast-paced, high pressure environments. Proven ability to lead teams, manage conflict, follow procedures, and maintain safety and order. Experienced in handling sensitive situations with emotional resilience and sound judgment. Holds a current ACT Driver’s License and Working With Vulnerable People Card. Looking to bring strong communication skills, a calm and consistent presence, and a commitment to ethical practice to a Correctional Officer role.

Overview

11
11
years of professional experience
2016
2016
years of post-secondary education

Work History

Manager

Grease Monkey
05.2024 - Current
  • Manage logistics and staffing for events, including rosters and supplier coordination.
  • Oversee truck operations, equipment checks, and presentation for mobile services.
  • Maintain stock levels, prepare sauces and snack boxes, and enforce hygiene standards.
  • Handle financial tasks including till reconciliation and EFTPOS troubleshooting.
  • Lead floor staff and chefs during events for smooth and timely service delivery.
  • Manage opening/closing procedures and maintain event records.

Supervisor

Grease Monkey
12.2021 - Current
  • Supervised bar and kitchen teams, overseeing service flow and task delegation.
  • Managed venue opening/closing, bookings, customer service, and cash handling.
  • Ordered and monitored stock, and ensured compliance with cleanliness regulations.
  • Set up bar for service and resolved customer issues efficiently during peak times.

Shift Manager

McDonald's
03.2015 - 12.2021
  • Delivered high standards in QSC (Quality, Service, Cleanliness), sales, and people practices.
  • Supervised employees to ensure smooth operations and procedure compliance.
  • Handled incidents and implemented corrective safety actions when needed.
  • Managed team engagement and shift transitions to meet business goals.
  • Led store openings/closings and resolved customer issues.

Crew Member

McDonald's
02.2014 - 03.2015
  • Delivered gold standard food preparation and front counter service.
  • Maintained cleanliness and hygiene in all customer areas.
  • Supported team members during peak times to ensure service speed and consistency.

Education

Year 10 Certificate -

Kingsford Smith School
Holt, ACT

Skills

Team work and collaboration

Entegrity and ethical judgment

Problem solving and critical thinking

Emotional resilience and maturity

Strong communication skills

Team work and collaboration

Certifications & Credentials

  • ACT Driver's License - Current
  • Working With Vulnerable People Card - Current
  • Casual Administrative School Support Staff – Jun 2022
  • Infection Control Training (COVID-19) – Oct 2021
  • Certificate III in Retail Operations – Jan 2017
  • Crew Member of the Quarter, McDonald's – Jan 2016
  • Certificate II in Retail Services – Apr 2015

Timeline

Manager

Grease Monkey
05.2024 - Current

Supervisor

Grease Monkey
12.2021 - Current

Shift Manager

McDonald's
03.2015 - 12.2021

Crew Member

McDonald's
02.2014 - 03.2015

Year 10 Certificate -

Kingsford Smith School

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ISABELLE SEXTON-WALKER