Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic

Isabelle Stapleton

Lang Lang,VIC

Summary

Proven professional with a track record of customer service excellence and cash management at Lang Lang Fish, Chips and Pizza. Demonstrated reliability and professionalism, enhancing customer loyalty and mentoring new staff. Skilled in conflict resolution and time management, contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience

Work History

Cashier/Cook

Lang Lang Fish, Chips and Pizza
06.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Picker Packer

Fyna Foods
07.2022 - 07.2022

Gained experience working with stock and learned to manage stock intake.

I only worked for a two week time period over the school holidays.

I learned valuable knowledge in working with team members etc.

Education

High School Diploma -

Koo Wee Rup Secondary College
Koo-Wee-Rup, VIC
12-2024

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Refunds and exchanges
  • Professionalism
  • Conflict Resolution

About Me

My name is Isabelle Stapleton, i am 18 years old and seeking part time work whilst i commence my Diploma Of Justice course starting 2025. I have over 3 years experience in the customer service industry and i am willing to learn and work to the best of my abilities. I would love to be able to join your team.

Timeline

Picker Packer

Fyna Foods
07.2022 - 07.2022

Cashier/Cook

Lang Lang Fish, Chips and Pizza
06.2021 - Current

High School Diploma -

Koo Wee Rup Secondary College
Isabelle Stapleton