Isabelle Stewart
Baldivis,WA
Summary
Proven track record in enhancing customer satisfaction and team efficiency, notably at Dome Cafe. Mastered complaint handling and safe food preparation, boosting repeat business and maintaining high cleanliness standards. Demonstrated exceptional teamwork and problem-solving abilities, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Dome Cafe
04.2024 - 06.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Kitchen Staff Member
Crispy Burgers
05.2023 - 07.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Handled food deliveries promptly, verifying accuracy of orders received and rotating stock accordingly to maintain freshness standards.
- Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
- Followed recipes and chef instructions to prepare food correctly.
Senior Sales Associate
Zing
03.2022 - 02.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Enhanced store efficiency by maintaining proper shelf stocking and organization.
Kitchen Hand
Lattitude 32
07.2021 - 12.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Increased efficiency in kitchen operations by organizing food prep areas before each event.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
Crew Member
Mcdonalds
12.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Implemented quality control measures to maintain high cleanliness standards throughout the process of COVID-19.
Education
High School Diploma -
Comet Bay College
Secret Harbour, WA10.2020
Skills
- Order Taking
- Cleanliness
- Money Handling
- Problem-solving abilities
- Reliability
- Complaint Handling
- Professional Appearance
- Stock management
- Health Code Compliance
- Safe Food Handling
- Food Preparation
- Teamwork and Collaboration
Timeline
Front of House Team Member
Dome Cafe
04.2024 - 06.2024
Kitchen Staff Member
Crispy Burgers
05.2023 - 07.2023
Senior Sales Associate
Zing
03.2022 - 02.2023
Kitchen Hand
Lattitude 32
07.2021 - 12.2022
Crew Member
Mcdonalds
12.2020 - 08.2021
High School Diploma -
Comet Bay College
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