Isabelle Telha
Hobart,TAS
Summary
Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clustomers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Babysitterfamily
Family And Relatives
Hobart, TAS
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Gardening Assistant
Jim's Mowing
Hobart, TAS
12.2023 - Current
- Demonstrated adaptability in working under various weather conditions while maintaining high-quality results in assigned tasks.
- Ensured timely completion of seasonal gardening tasks such as planting and weeding.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Customer Service Representative
McDonald's Fast Food Restaurant
Hobart, TAS
02.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Tasmanian Certificate of Education
Elizabeth College
Hobart, TAS11.2025
Skills
easy and quick learner
confident talker
good listener
great customer service
organised
proactive
Inline hockey
Commenced played Inline Hockey in 2020, and have since been selected to play for 15U and Junior Women's Divisions for Tasmania at the Inline Hockey National Championships in 2022, 2023 and playing again this year coming. I was selected to play for the Australian Junior Women's team at the World Inline Hockey Championships in Italy this year. Having made lots of good friends, I am a very easy going affable person who's always very kind and caring towards others and will always be there to help, which I also believe are very good traits to be able effectively work with other people.
Timeline
Gardening Assistant
Jim's Mowing
12.2023 - Current
Customer Service Representative
McDonald's Fast Food Restaurant
02.2022 - Current
Babysitterfamily
Family And Relatives
01.2022 - Current
No Degree - Tasmanian Certificate of Education
Elizabeth College