Summary
Overview
Work History
Skills
Timeline
Generic

Isabelle Thompson

Campbelltown

Summary

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Reliable Shift Leader with 3 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Working towards sales targets and customer satisfaction, experience in handling situations Over the phone. Over all a hard working , passionate bubbly person who always is putting 100 percent effort and dedications to insure i strive into the best worker and person i can be, always eager to learn new things and step outside my comfort zone

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Kfc
03.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Take>take responsibility og health and safety of team members Gainedained computer skills by lodging incidents, or doing orders for store , rostering team members and more
  • Delivered successful training to more than 50 employees during tenure, educating on successful work processes and productivity strategies.

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Computer knowledge
  • Training and mentoring

Timeline

Shift Supervisor

Kfc
03.2021 - Current
Isabelle Thompson