Isabelle Tiscia
Melbourne,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
34
34
years of professional experience
Work History
Shop Assistant
Essendon Blinds & Screens
08.2003 - 06.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Customer Service Cashier
Lakeside Pizza
06.1996 - 12.1998
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service
Tre Monti Pizza Pasta Restaurant
09.1994 - 06.1996
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Manfacturing
McKechnie Consumer Products
08.1994 - 02.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist
Moreland Motel
01.1993 - 07.1994
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Assistant
Jarah Hats
08.1989 - 12.1992
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate - Microsoft Excel
Educational Alliance Heidelberg
Melbourne, VIC03.1997
Associate Dimploma - Travel
Northern Melbourne Institue of Tafe
Melbourne, VIC05.1996
Dimploma - Business Travel & Tourism
Northern Melbourne Institute of Tafe
Melbourne, VIC01.1996
Advanced Certificate - Travel Operations
Northen Melbourne Institute
Melbourne, VIC02.1995
Skills
- Sales techniques understanding
- Exceptional customer service
- Office Administration
- Account Management
- Cash Register Operations
- Travel industry expertise
- Customer Focus
- Teamwork and Collaboration
- Time Management
Reference
Available Upon Request
Timeline
Shop Assistant
Essendon Blinds & Screens
08.2003 - 06.2023
Customer Service Cashier
Lakeside Pizza
06.1996 - 12.1998
Customer Service
Tre Monti Pizza Pasta Restaurant
09.1994 - 06.1996
Manfacturing
McKechnie Consumer Products
08.1994 - 02.1995
Receptionist
Moreland Motel
01.1993 - 07.1994
Sales Assistant
Jarah Hats
08.1989 - 12.1992
Certificate - Microsoft Excel
Educational Alliance Heidelberg
Associate Dimploma - Travel
Northern Melbourne Institue of Tafe
Dimploma - Business Travel & Tourism
Northern Melbourne Institute of Tafe
Advanced Certificate - Travel Operations
Northen Melbourne Institute
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