Isacc Sanderson
Sunshine Coast,QLD
Summary
Highly organised Facilities and Administration professional with experience coordinating workplace operations, facilities services, stakeholder relationships and administrative functions across banking, local government, defence and corporate environments. Experienced in contractor coordination, workplace support, records management, compliance activities, inventory management and customer service. Strong ability to manage competing priorities, maintain workplace standards and build productive relationships with internal stakeholders, external service providers and customers. Proficient in Microsoft 365 and committed to delivering safe, efficient and well-functioning workplaces.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Facilities Coordinator
The Mutual Bank
- Coordinated facilities and workplace requests across branches and offices, enhancing service delivery and user satisfaction.
- Liaised with contractors, service providers and internal stakeholders to ensure maintenance and workplace issues were resolved efficiently.
- Monitored facilities-related requests, ensuring timely resolution and positive experiences for stakeholders.
- Managed workplace consumables, stationery, and office resources, ensuring seamless support for business operations.
- Coordinated office access requirements and supported workplace onboarding activities.
- Assisted with workplace health and safety requirements, reporting hazards and escalating maintenance issues.
- Supported workplace projects, office relocations, and workspace reconfigurations.
Member Service Officer
The Mutual Bank
- Maintain accurate customer records and documentation while ensuring compliance with internal policies and procedures.
- Resolve customer enquiries and service requests in a professional and timely manner.
- Built strong relationships with customers and internal stakeholders to foster collaboration and achieve service excellence.
- Coordinated daily administrative activities to support branch operations and uphold service standards.
- Utilise Microsoft Office and banking systems to manage documentation, reporting and customer information.
- Provided operational and administrative support to ensure compliance and efficiency within a regulated financial services environment.
Auction Administrator
Slattery Auctions
- Coordinated administrative functions to streamline daily operations.
- Coordinated communications between internal teams, customers and external stakeholders.
- Managed document control processes and maintained organized filing systems.
- Facilitated communications between internal teams, customers and external stakeholders to enhance collaboration.
- Managed document control processes and organized filing systems to ensure easy access to information.
- Coordinated meeting schedules for team members, Managed office logistics to ensure smooth operations and operational support activities.
- Supported Processed invoices to maintain accurate financial records and general office management tasks
Parking Compliance Ranger
Lake Macquarie City Council
- Conducted regular inspections to identify and escalate compliance issues for resolution.
- Liaised with public and stakeholders to address enquiries and ensure compliance.
- Contributed to community safety by consistently applying compliance procedures.
- Maintained detailed electronic records and reporting documentation.
- Prioritized tasks based on deadlines and importance to ensure efficient workflow. while working independently across multiple locations.
Administration Assistant
Australian Defence Force
- Managed calendars, meetings, and travel arrangements to optimize senior personnel's time and productivity.
- Coordinated meeting logistics and administrative activities to ensure smooth operations and effective communication.
- Prepared correspondence, reports and administrative documentation.
- Maintained confidential personnel records and documentation systems, ensuring accuracy and compliance with organizational standards.
- Supported operational planning through accurate record keeping and administrative coordination.
- Worked within strict compliance, safety and procedural frameworks.
Infantry Soldier
Australian Defence Force
Adelaide , SA
- Conducted patrols to secure designated areas and enhance safety for personnel and civilians.
- Collaborated with team members to execute tactical maneuvers, improving operational effectiveness.
- Operated various military equipment during training and operational exercises.
- Adhered to safety protocols during weapon handling and maintenance procedures.
- Assisted in logistical support for missions, managing equipment inventory to ensure mission readiness.
Customer Banking Specialist
Commonwealth Bank
Caloundra, QLD
2026 - Current
- Assisted customers with account inquiries and transactions.
- Processed loan applications and conducted credit assessments.
- Maintained accurate customer records in banking systems.
- Collaborated with team members to resolve customer issues promptly.
- Monitored customer accounts for suspicious activity, including large transfers or irregular patterns of behavior.
- Maintained updated knowledge of banking regulations and laws related to consumer protection and fraud prevention.
- Supervised daily banking operations to ensure compliance with regulations.
- Trained staff on customer service protocols and banking procedures.
- Managed cash flow and inventory of banking supplies efficiently.
Skills
- Logistical Coordination
- Logistical support
- Operational coordination
- Administrative Support
- Records & Document Management
- Microsoft 365 Suite
- Regulatory Adherence
- Equipment Oversight
- Stakeholder Management
- Contractor Coordination
- Customer service
- Team collaboration
Languages
Spanish
Limited
Portuguese
Full Professional
Accomplishments
- Young Australian Of The Year - Mid North Coast
- Commonwealth Games Batton Bearer
Timeline
Facilities Coordinator
The Mutual Bank
Member Service Officer
The Mutual Bank
Auction Administrator
Slattery Auctions
Parking Compliance Ranger
Lake Macquarie City Council
Administration Assistant
Australian Defence Force
Infantry Soldier
Australian Defence Force
Customer Banking Specialist
Commonwealth Bank
2026 - Current