Isadora Bontempi
Rockhampton,QLD
Summary
• Extensive experience in restaurant and hospitality industry.
• Proficient in customer service, order taking, and food service
• Excellent communication and interpersonal skills.
• Strong ability to work in fast-paced environments while maintaining a positive attitude.
Overview
1
1
Certification
Work History
Food Runner
Manly Wharf Bar
11.2023 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
Waitress Trainee
Hugo's Restaurant
11.2023 - 03.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Education
Journalism
Universidade Metodista De São Paulo
12.2014
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Flexible Schedule
- Valid Driver's License
- Food Running
Certification
RSA - Responsible service of alcohol
Working and Holiday Visa Holder - 417
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Italian
Limited Working
Timeline
Food Runner
Manly Wharf Bar
11.2023 - 04.2024
Waitress Trainee
Hugo's Restaurant
11.2023 - 03.2024
Journalism
Universidade Metodista De São Paulo
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